CrossFit Goliath Reviews
499 CLAIMED LOSSES
1 TOTAL REVIEW
Read the fine print - because they certainly won't tell you!!
I first contacted this place in response to an ad they posted on facebook for a 6 week challenge program. The program boasted that upon completion there would be no charge. I texted back and forth with a representative who never mentioned a deposit and agreed to come to an orientation. At the orientation we were told we had to pay a $499 deposit that we would get back upon successful completion of the program. We were hastily rushed through signing a contract that was never explained to us and at the end was not provided with a copy nor a receipt for the $499. A week before the program was supposed to begin my son made a hockey team that would require a significant amount of time. That on top of his baseball and my other obligations I realized I had just simply over-extended myself and would not be able to participate in this program. I reached out to the owner, thinking him to be a reasonable man, and explained the situation and requested a refund since no services had yet been provided: I haven't used the facility or equipment, or met with a coach yet. Unfortunately, I was very wrong to expect a company to actually do the decent thing. I was told that I could not get a refund. I could either "earn" it back or put it towards a membership. Earn what back exactly I asked, since no services had been provided. He told me that services had been provided as I attended the orientation and he posted nutritional links on the Facebook page. Seriously?? He is charging me $499 for an orientation he was already giving and posting some links on Facebook?? I let him know that he was holding my money hostage plain and simple. I am single, working mom, on a fixed income. My only crime is poor planning and over-extending myself when I originally signed up to participate. They usually accept 20 men and 20 women into the program per rotation and I was told specifically by a representative that they had received more than they actually anticipated....so graciously allowing me to back out before the program began would not have been a big deal for these people. Had the program started and I had used the facilities this would be a different situation but I haven't. The owner is taking advantage, plain and simple. People please do your research before signing up at this box!!!
Raleigh, North Carolina
Crossfit Goliath 6 Week Challenge Fitness Program
Reason of review
Poor customer service
Companies Similar to CrossFit Goliath
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.