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Cross Communications - Internet Service Review from Redlands, Colorado

Horrible service. Little to no internet for the 4 months. They tried to push a more expensive service. Until they finally decied not to service my area anymore. But the chose to continue to take my money and told me I have an open ticket. Customer service is lacking. Tried to stay with a local company but they could not deliver. They never followed up with me, I had to initiate all communication. They should be called only Cross.
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ID
#610165 Review #610165 is a subjective opinion of poster.
Location
Redlands, Colorado
Reason of review
Problems with payment

No complaint

I recently read a complaint about cross communications . i have worked with them off and on for many years. they helped me get back on my feet and helped my family at chriatmas time. in the many years i have been with them i have seen contractors come and go. some contractors get disgruntled because they received chargebacks . charhebacks are given for bad work or service calls. when i first started working for them i received charrge backs ii questioned them and i even went to the directv local office and asked tgem about these charge backs. they explained to me what they was for and the cross communications do not make them up. i saw my mistakes i was making and i learned how to correct them. so whoever is writing bad things about this company must be a disgruntled ex contractor. i will be with this company for much longer they are very fair and i appreciate all they have taught me over the years . thank you....
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2 comments
#729754

I had heard of this company I had also seen them in Rockwood. I went in to there office after speaking to another company called Skyline technologies. Skyline is ran out of the living room of there home and Cross Communocations is a very nice office and had models of there service. Between the two companies I chose the one in business longer and the one who actually had a business/office. I had a very pleasant experience with them. The office staff that was there was very kind professional and knowledgeable. I have even referred several of my friends to there company for there install needs. The other company I unfortunatly cant say that about. If you really think about it, the other company called Skyline ran by a man named Brent I believe, is more than likely the one who is making negative comments about Cross Communications to make his fly by night looking company look better. It is sad to see someone do this.

Thank you very much...

Carl & Robin King

#729760
@PissedConsumer729754

Thanks for the email....

Now all you have to learn is the difference between

there, their, and they're

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ID
#452866 Review #452866 is a subjective opinion of poster.
Location
Havana, Florida
New Reviewer

Very Shady, Do not pay their contractors.

Worked for them as a Directv/Hughesnet installer. All was well until I started having to chase them around to get my paycheck. All other techs are doing the same thing. They quit routing the techs and the owner is doing the installs. Directv has cut them off for missing equipment and paperwork. The owners are Corey Barnes and Melanie Still. Do not work for them. It will cost you. Still waiting on my last 3 checks for about 2000.00 dollars. I turned in an 1100 dollar paysheet one week and they wrote me a check for $150 and then sent me to a job that was 100 miles away. I was pissed.
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2 comments
#742583

Hit the bs by accident. Very Useful infro. Not the only person have heard this from.

#601357

Oh yeah. I forgot to mention that I can't even find them on the BBB. Not even sure that they are a legit company

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ID
#380302 Review #380302 is a subjective opinion of poster.
Location
Knoxville, Tennessee
Loss
$2000

About

Cross Communications Privacy Policy
Welcome to the Cross Telephone web site. Cross Telephone values The User's privacy and strives to ensure that The Customer's interaction with this web site is a positive one. To better protect The User's privacy, this notice has been posted to explain Company's online information practices and the way information about The Customer is collected and used. This web site has been created for Cross Communications's' mutual benefit. Accordingly, The User may use this site to communicate with www.crosstel.net request information about Cross Telephone products and services, search and apply for Cross Telephone jobs, and register for contests, among other things. When The User of Website avail The Client of these services, The User of company services may voluntarily provide information to Cross Telephone. Typically, this information will include The Client's name, email address and postal address. In addition, depending upon the service The Client access, the information collected by Cross Telephone might also include The User's telephone number, fax number, birth date, gender, credit card information, demographic information, occupation and information about The Customer's interests and behaviors.
To read more: https://www.crosstel.net/privacy/
Summary

Cross Communications is based in Warner, OK. It is a branch of Cross Telephone, which has been on the market since 1911. Cross Telephone was incorporated in 1953. The company is family owned. It specializes in providing telephone services. Cross Telephone serves eleven exchanges. Among those there are the Lake Eufaula and Lake Tenkiller areas. The company provides variety of telecommunication services which include such featured ones as Cross Television and Cross High-Speed Internet. Cross Communications has been working on the side of the Cross Telephone since 1990. In its turn, the company offers key and PBX telephone systems, fiber optics and network and voice mailboxes, as well as computer networks, etc. Cross Communications is intended to serve business needs providing communications equipment and service.

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