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Crosman

Crosman

www.crosman.com
What is your customer experience with Crosman?

Crosman Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Crosman has 2.7 star rating based on 7 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Good products, Great concept, Lets hope to add customer service.
    Cons: Cant trust your life to the lms2261, Local store availability, Lousy engineering.

  • Recent recommendations regarding this business are as follows: "I dont have a solution as of yet", "Im hurt i trusted Crosmans name brand and in the end I got screwed big timeDo not but any Crosman CO2 rifles , you will forever regret it , Crosman makes some of the best CO2 pistols but not rifles", "Good", "Good", "I will always Recommend y’all".

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Media from reviews

Crosman - It seems like something ALWAYS breaks.
Crosman - Continued Problems with LMS-2261GCrosman - Continued Problems with LMS-2261G - Image 2
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gun rifle air co2 pellet quality magazines parts part money
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Matt M Gbv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker North Port, Florida

Repetitive failing parts

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Hello, I have bought the Crossman R1 style air rifle. In fact, I own two of them.

I've had these probably around 6 months or so, have not seen an absurd amount of usage, yet both magazines to each R1 have failed. I've lost a silly amount of money attempting to 'get it right,' assuming it was just an error on my behalf. But two of them doing the same thing isn't likely. I looked to replace it and the cost is so great that I'd be better off buying a whole new rifle anyway.

That would lead to me having 3 of these sitting around not functional.

I am curious if there is some kind of recall or any recourse I have to rectify this situation.

Thank you

Matthew McNeal

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Loss:
$40
Pros:
  • Good products
  • Lets hope to add customer service
Cons:
  • Local store availability

Preferred solution: It would be outstanding to have the two magazines I have that are faulty replaced. They were not mistreated at all,after buying a second R1 and it failed the same way, is not coincidental

User's recommendation: I dont have a solution as of yet

Fred B Cae

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker West Leisenring, Pennsylvania

Ticket Crosman know what I think about the useless no good CO2 pellet riffles they selling

I bought a Crosman CO2 pellet rifle from Wal Mart for $84. Once it was delivered and I had read up on everything and tried it out, it didn't perform well at all. By far, it was the sorriest and most useless gun I've ever shot or owned. I tried to return it but was told Crosman doesn't allow Wal Mart to refund. So, I was stuck with it, and I got it on the 24th of February, not even 2 weeks ago.

I spent my bill money on it because I'm having trouble with dogs coming into my yard, jumping on my dog, and getting into my trash. So, it was a sacrifice for me to get it. I would have been better off buying a child's BB gun, red rider, or daisy BB gun for kids under the age of 10. There wasn't something wrong with the gun as far as needing a part or something that Crosman could do to fix it, other than to take it off the market, or at least advertise it as a child's gun, rather than promote it as an adult gun. But in reality, it was just a child's toy.

Being so upset and stuck with a gun that is useless to me or anyone that needs a gun that shoots like a pellet gun, I threw it in the fire outside. What else should I do, it's useless as far as a gun goes. Now, I'm sitting here watching dogs destroy my yard with trash, I have no gun to run them off. Now I'm behind with the bill I didn't pay so I could get this gun. I'm hurt that I misplaced my trust in the Crosman name brand, and in the end I paid a heavy price.

Do not buy any Crosman CO2 rifles. You will forever regret it. Crosman makes some of the best CO2 pistols.

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User's recommendation: Im hurt i trusted Crosmans name brand and in the end I got screwed big timeDo not but any Crosman CO2 rifles , you will forever regret it , Crosman makes some of the best CO2 pistols but not rifles

1 comment
Nure Hamid

Please Call me every one

Harmon P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Phenix City, Alabama

I have a DPBS SBR BB GUN.

After loading the 300th mag with BBs and firing at my target, the air cylinders don't last long. How many BBs should you be able to shoot with two air cylinders?

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Resolved
Chris L Ibj

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Verified Reviewer
| map-marker Bumpus Mills, Tennessee

Resolved: It seems like something ALWAYS breaks.

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Crosman - It seems like something ALWAYS breaks.
Updated by user Aug 17, 2024

Company fixed the issue and I have been provided with apology. Replaced product.

Original review Jul 18, 2024

Continuous litany of problems with the BMPWX. Two failed Red Dot sights, two failed magazines and one failed weapon.

It seems like something ALWAYS breaks. Horrible quality. Return window is closed so I am screwed. I so hate to just toss the weapon aside and never use it again.

Looks like that is what's going happen though. I need something more reliable !

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Preferred solution: Apology

User's recommendation: Buy better quality.

Anonymous
map-marker Oklahoma City, Oklahoma

Find out why it’s not shooting

It keeps clicking I cant get it to shoot. It is loaded and its not working..

Im not sure how the gun works.

I just need some help. Thank you.

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User's recommendation: Good

Anonymous
map-marker Oklahoma City, Oklahoma

Find out why it’s not shooting

It just keeps clicking. im not sure how it works.

I try to shoot it and it just clicks. I have no response.

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User's recommendation: Good

Tarynn Zda
map-marker Spring, Texas

Part for a gun

My guns will not hold air and I need to see if yall have any parts if yall do that would be excellent and I would definitely order the parts because I know yall have some great quality guns

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User's recommendation: I will always Recommend y’all

Robert O Ypp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Orderfrom June 2nd 2024

I orderd a Crosman 3622 Pellet Rifle with the Pump,CO2 Box of 40.I recieved the rifle and Box of CO2. I did not receive the Pump.

I think it is necessay to operate rifle. Am I correct that I do not have manually load each pellet by hand ??

Thanks for your help

Robert Olinger

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Preferred solution: Hand Pump 3Stage-4500PSI

1 comment
Guest

I am not a pidssedoffconsumer, just a bit not happy that the pump didn't come with the other two items

Cory E Gso
map-marker Elizabethtown, Kentucky

What could go right?

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Original review updated Jan 29, 2024

What could be right? Terrible customer service, dishonest methods, and mediocre product and design.

I had a stock lug break on an air rifle ( poor design), got the part ordered from crossman. The initial order went well, but quickly went down hill. I was told the product would ship within 24-48 hours, when the deadline wasnt met, I was told next day. As you imagine, it didnt ship.

I was told the next day, then told its packaged and waiting for USPS! Both lies. The tracking number sent was a bad link. I found it through USPS though, but lo and behold the shipping status was shipping label created, usps awaiting item.

Here I am a week and half later and no stock lugs. They quit answering my emails, and I quit calling. I normally wouldnt care about but I cant stand dishonesty. I also articulated that I was on a short dead line, but was given no option to expedite.

Still, one would think two weeks would be plenty of time for basically two screws.

Go gamo, Beeman, umarex, or literally anything but crossman. My current status is Shipment Received, Package Acceptance Pending thanks for dropping this off in a timely manner.

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User's recommendation: Go with another company like Gamo,Beeman, or umarex

Steven S Bmi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker East Bloomfield, New York

Continued Problems with LMS-2261G

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Crosman - Continued Problems with LMS-2261G
Crosman - Continued Problems with LMS-2261G - Image 2

I am writing to you as the home of Lasermax. I purchased an LMS-2261G through Optics Planet.

After 600 rounds through my gun with the lasermax unit, the plastic part of the take down lever/ switch fell out. I returned to to your service department and after about 4 weeks I got it back. I took it to the range yesterday and fired about 50 rounds when I realized the LMS-2261G had failed again with the exact same problem but WORSE. It was getting dark and I wanted to show off my Lasermax ..

but when I went to push the switch activator ( part of the take down lever supplied and previously repaired by Lasermax, the center activating part flew out of the gun into the dirt, never to be found.

I need help and my faith in your company restored. I can supply you with copies of my bill of sale and your technician, Daryl Van Why's report.

View full review
Loss:
$25
Pros:
  • Great concept
Cons:
  • Terrible service
  • Lousy engineering
  • Cant trust your life to the lms2261

Preferred solution: Replacement with NEW improved part

User's recommendation: Buyer BeWare - Product worked well but only for a short time before failing

1 comment
Steven S Bmi

Company not only lacks the ability to properly support warranty service but now doesn't even post many replacement parts that used to be available for a fee.

Jim J Qmn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Ceossman ST1

The door that holds the BBs opens when you shoot. Every BB goes to the ground.

Very poor design so I sent it back for a refund. Dont buy!!!

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User's recommendation: Don’t buy

1 comment
Guest

I had the same problem. The BB filling door refuses to stay shut, dumping BBs everywhere. And the spring loaded draw bar and BB filling of the 25 that'll actually fire is terrible.

Leroy T Esd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

.25 Armada PCP Rifle with kit.

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Hello Crosman Mansgement. My name is Leroy Taylor.

I am a 68 years old airgunner and long time customer who icurrently own a .22 Benjamin Marauder PCP Air Rifle (Gen 2). There have been no issues. I am working with the youth at my church to get them familiar with airgunning and to get them awsy from their cell phones and TVs. I would likebto request a complimentary.

25 Armada PCP Air with the complete kit.

I would like to maveva positive YouTube video comparing it with my Marauder. Your assistance is appreciated.

Leroy Taylor

1268 Highway 2

Plsin Dealing, Louisiana 71064

318-470-****

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Preferred solution: .25 Armada PCP Air Rifle with full kit.

Jace W Pnj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chambersburg, Pennsylvania

Broken charging handle

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I own a Bushmaster Mpw and I was shooting it and when I went to rack it back the charging handle clip that holds it in place sheered off.

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User's recommendation: This breaks really easy

Ron R Wwz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Parkville, Maryland

The New Crosman ST1 Full Auto Air Rifle

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To whom it may concern,

I was all set to purchase on the new ST1 Full-Auto air rifles. However as cautious consumer I decided to read some of the written reviews from current/past recipients.

Of the 10 online reviews I read only two seemed favorable. The others recommended NOT purchasing the rifle. Their reasons were pretty much all the same, some said the item came DOA, or it worked for a bit and broke to those the said it just continually jams in the magazine area.

Personally, I like Crosman products and have a few of which Im happy with and was looking forward to getting the ST1 but, after reading the reviews and more bad than good I may look elsewhere for fully-auto rifle. I do not want to make a purchase of a product that is going to break or not work at all.

Whats really confusing is the hype and positive reviews from the video reviews on your web site and others like Pyramid Air or Air Gun Depot.

Is this false advertisement.

Thank You,

R. Rubenstein

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