Croscill Reviews

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comforter shower curtain item order comforters inches sets service customer sale
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New Reviewer

Return an item

Trying to call Croscill, Its saying you cannot leave a message the mailbox is full. Id like to return an item.
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ID
#2720880 Review #2720880 is a subjective opinion of poster.
Location
Scranton, Pennsylvania
New Reviewer

Terrible customer service

Purchased a Comforter and Decorative Pillows 6/07/21, invoice in the amount of 433.36. Unhappy with the quality, I returned the merchandise via UPS, at my cost of 102.85. I have emailed Croscill and phoned them with no response. Invoice #WCOOOO13348. WAITING FOR A REFUND.

User's recommendation: WILL NEVER ORDER FROM THEM AGAIN, PEOPLE STAY AWAY.

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ID
#2719975 Review #2719975 is a subjective opinion of poster.
Location
New York, New York
Cons
  • Terrible customer service
Loss
$536
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Question on curtains

Need to speak to a representative about curtains shown online. Need to know if colors displayed in picture is the actual color of item
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ID
#2627981 Review #2627981 is a subjective opinion of poster.
Location
Bolands, Parish Of Saint Mary
Preferred solution
Information

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I have been trying to call for several days and you your mailbox is always full.

Update by user Jun 23, 2021

Croscill has not returned my call

Original review posted by user Jun 21, 2021
I have returned my order of two boxes and paid a lot of return postage since you refused to send me return labels,Im very unhappy with the items since the color of the bedding was not the same as shown in the picture.I would appreciate it if you return my call. 425 417**** Thank you Erika Loe My purchase order number: 31703 3****7262 093

User's recommendation: I would not recommend to order from croscill.

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ID
#2626185 Review #2626185 is a subjective opinion of poster.
Cons
  • I have not been credited for my returns
Loss
$526
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Ordered from them 3 times and everyone order canceled by email the day before delivery

Why allow people to checkout and get a shipment date if you dont have enough comforters in stock. 3 times this has happened to me and all they say is sorry.

User's recommendation: Don’t waste your time if item is on sale.

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ID
#2564767 Review #2564767 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

........

I've received no communication of any kind
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ID
#2074063 Review #2074063 is a subjective opinion of poster.
Location
Salt Lake City, Utah
New Reviewer

Shower curtain

I bought the Magnolia Bronze shower curtain along with the whole set. Towels and counter sets( tooth brush holder tumbler etc). The shower curtain is 3 inches shorter right in the middle. It's horrible quality. $100 shower curtain on sale at Macy's but not worth $10. I will not buy Croscill again.
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ID
#2048411 Review #2048411 is a subjective opinion of poster.
Product
Croscill Magnolia Bronze Shower Curtain
Preferred solution
Send the shower curtain advertised.
New Reviewer

Will Rea comforter set every be in stock again

Just need an answer to my question.
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ID
#1738521 Review #1738521 is a subjective opinion of poster.
Reason of review
Product out of stock
Preferred solution
Love the look of the item and would like to purchase it

Payment problems

Because I live in hawaii and that company didnt let me place an order using any of my cards or even paypal. I was buying a comforter set as a gift in a state they do deliver. I was told to have someone else buying it for me who lived in one of the 48 states. You would think that using paypal would help. None of their customer service helped other than telling me to have someone else order it for me. SURE. Does anyone has santa phone number? maybe he could help.. The set was on sale and none of their retailer were offering that discount. A 400$ set you would thing someone would help you pay or place that order.. worse company i ever had to deal with..too bad that the person i am sending it to loves their products cause i would deal with a company who wants to sale things and not some company who have treats any citizen living in hawaii as foreigners..what a shame.
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ID
#547088 Review #547088 is a subjective opinion of poster.

Comforters, Bedskirts do not fit new mattress

I recently purchased comforter sets for two bedrooms. The bed skirts are 14 inches long. With the new mattress, box springs these bed skirts are 5 to 10 inches from the floor. Would companies making comforters, bedskirts please adjust measurements to accommodate the new mattress sizes. I'm tired of adding fabric to top of bed skirt to bring the item to the floor. If the comforter is not long enough the skirt cannot be made to fit. Please help!! I purchase matching Croscill comforters, am pleased with the look but the sets do not fit the new mattress and box springs. Can the manufacturers please get together!
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1 comment
#1012560

I think one of the best way to test a mattress before buying is read other customer reviews and have a test on site at the show room, some mattresses may be overused at the show room and give wrong feeling, make sure you check carefully. If you need some good reviews about mattress for side sleepers, visit my blog at http://nerdsleep.com

ID
#228148 Review #228148 is a subjective opinion of poster.
Location
Rochester, New York

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