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Croft LLC

Croft LLC

croftllc.com
What is your customer experience with Croft LLC?

Croft LLC Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

3.1 star rating from 3 reviews, consumers mostly neutral; rating split roughly 67% positive and 33% unfavorable. Recent recommendations include avoiding Croft Windows; reviewers value location and customer service and note medium price level.

Key Takeaways for Future Customers

  • Check Croft LLC reviews and inspect windows carefully before installation.
  • Ask about warranty coverage and replacement parts availability.
  • Expect medium price level and verify customer service responsiveness.

Negative Feedback / Risk Areas

  • Recurring quality control issues: broken seals, fingerprints between panes, poor glazing.
  • Warranty and replacement parts complaints and sash failures reported.
  • Design and installation problems causing costly siding or frame work.

Positive Feedback

Some reviewers cite acceptable customer service and convenient location.

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Media from reviews

Croft LLC - Problem with a sliding widow
Croft LLC - Problem with a sliding widow - Image 2Croft LLC - Emprunt de doigts entre les deux vitreCroft LLC - Emprunt de doigts entre les deux vitre - Image 2Croft LLC - Emprunt de doigts entre les deux vitre - Image 3Croft LLC - Emprunt de doigts entre les deux vitre - Image 4Croft LLC - Doigts entre les deux vitre
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Show reviews that mention
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Geanie Lat

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor quality

AI Highlights
  • - QC failed; cracks from missing rubber blocks.
  • - 7 of 24 windows replaced; glass maker removes only panels, avoiding frame removal and Hardi-Siding.
Updated by user Oct 17, 2025

Contact attorney

Original review Oct 02, 2025

NO Quality Control. Each "picture window" when removed by a PROFESSIONAL glass company found the windows did not have rubber blocks between the double pane glass and the metal frame therefore allowing them to crack.

7 of our 24 windows have been replaced, 5 at our expense and 2 replaced by the manufactured home builder 2 times and they had to remove entire window frame unit.

We used a different glass manufacturer that offers better quality and can remove and install the glass panels only. No need to remove the frame which results in VERY expensive Hardi-Siding replacement.

User's recommendation: Avoid Croft Window manufacturer in Magnolia, MS

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Harold H Gcv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problem with a sliding widow

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Croft LLC - Problem with a sliding widow
Croft LLC - Problem with a sliding widow - Image 2

It only has one little slider under window causing it to tilt on fallout.very poor design I dont see how they could send it like this.

User's recommendation: Don’t buy unless you get a guaranteed window. I can’t see why they would send it like this.

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MarieFrance T Sml

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Doigts entre les deux vitre

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AI Highlights
  • - Fingerprints on the glass between panes and on the inside sliding panel, door is 72x80 and replacement of the operating panel is requested.
Croft LLC - Doigts entre les deux vitre
Croft LLC - Doigts entre les deux vitre - Image 2
Croft LLC - Doigts entre les deux vitre - Image 3
Contains 1 confidential file for company representatives

Patio door between the two panes, there are finger prints. Reprint the operating panel.

Door /72X80/XO. There are three partial fingerprints on the sliding glass of the operating panel door on the inside.

We just got back from Canada and just installed the door when we realized it. We need it replaced.

Preferred solution: Replacement for operating panel

View full review
David F Pwq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sarasota, Florida

Request for Warranty Coverage on a Window Sash

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AI Highlights
  • - Purchased 23 windows from Mobile Home Depot Palmetto, FL in Mar 2023; installed 12/2023; condensation in 20 Series sash; replacement sash requested.

We purchased 23 windows from the Mobile Home Depot in Palmetto, FL in March of 2023. We are snowbirds so the windows were not picked up and installed until December of 2023 therefore the windows have been installed and in use for 17 months.

We just recently noticed that there is condensation in between the panes on the sash of one of the 20 Series VS Vinyl Window Tilt Sash White Low E Clear 30 x 39-5/8 inch, SKU: 0530******** windows. Therefore we are requesting a replacement sash.

Pros:
  • Easy to clean

Preferred solution: New sash replacement. Seal is broken causing condensation.

View full review
MarieFrance T Sml

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Emprunt de doigts entre les deux vitre

AI Highlights
  • - Three partial fingerprints on the inside sliding glass of the operating panel door.
  • - Reprint the operating panel; the 72x80 XO door must be replaced.
Croft LLC - Emprunt de doigts entre les deux vitre
Croft LLC - Emprunt de doigts entre les deux vitre - Image 2
Croft LLC - Emprunt de doigts entre les deux vitre - Image 3
Croft LLC - Emprunt de doigts entre les deux vitre - Image 4
Updated by user Dec 18, 2024

I am very disappointed I bought a patio door with a defect and I have no service to replace it he gives me the door glass and he leaves me white the problem of changing it myself and I have never done this installation so very very disappointed whit the company If at least he would give me a deposit on the sale I would be less disappointed for reference we will talk about it again thank you I await your newsMarie France Therrien

Original review Dec 03, 2024

Patio door between the two panes, there are fingerprints. Reprint operating panel.

Door/72X80/XO. There are three partial fingerprints on the sliding glass of the operating panel door on the inside.

We just got back from Canada and just got back to install the door and that's when we realized it. We need it replaced.

User's recommendation: Oui

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Harold H Gcv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problem with a sliding widow

It only has one little slider under window causing it to tilt on fallout. This should be noticed before they sent it

User's recommendation: Don’t by Croft windows inspect them closely before installing.

View full review
Anonymous
map-marker South Bend, Indiana

Looking for a replacement part for my storm door closer - I was told that the stop washer wasn't available.

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Disappointed that Croft doesn't make replacement parts available. It appears that they just want the customer to spend a lot more money buying the complete assy.

User's recommendation: Maybe buy another brand.

View full review

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