Cricket Wireless
Reviews and Complaints
I need to speak with someone about getting two cricket phones unlocked
Preferred solution: I would like to get the phones that I have unlocked so I can switch over to T-Mobile
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer support
Cricket has shady practices and they know it. And they don't care for customers
- Bad customer service
Preferred solution: Free number change, That number is very used I need a different one so I can enjoy a normal day
User's recommendation: Go with another Service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCannot straighten out her account, have been trying for 6 mos. They have outright admitted that they are lying to me, 1 representative threw her cowork under bus n said rite out he lied to u! I said I
Horrible plan, service, etc. Stealing every month from my mom, have tried to switch to no avail, update plan to 55 unlimited so u can't keep stealing from her!
And I don't need to prove anything, her bank statements show we have paid 55 unlimited every month n representative says she sees on her end it's our fault for not updating my plan in the app, I said u SEE CLEARLY that she purchases a 55 dollar plan with her debit card u CONTINUE TO GIVE HER ONLY 5OR 10 GIGS, WHICH EVER IT IS , WHICH GIVES HER 5 DAYS OF DATA AND YOU CAN CLEARLY SEE THATS NOT WHAT SHE PURCHASED!!!
ITS SO EASY...ITS SAD THEY HAVE OUTRITE LIED STOLEN AND STRUNG US RITE ALONG EVERY SINGLE MOS. WHILE WE OBLIVIOUSLY THINK ALLS FINALLY GOOD TILL ITS TO LATE!!!
- Non
- Horrible plan worst ever
Preferred solution: Full refund
User's recommendation: Do NOT use cricket!!!!! We TRULY can't stand them!!!!!
CI got hung up on
- Pros of cricket there flexibility for payment
- Bad reception bad customer service the insurance plan is a joke
Preferred solution: Full refund
User's recommendation: There diffiantly needs to be a shake up in corporate then trickle down to customers service the product your putting out is inferior
No one would ever answer the phone. New customers. bringing their number to their service receive
User's recommendation: Not likely
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLine suspension
- Cheap price
- Bridge pay
- Pay more using bridge pay
- Data interuption
- Bad customer service
Preferred solution: Full refund
User's recommendation: Do not fool with cricket,it's a rip off company and they don't care about the customers being satisfied at all.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Oklahoma City, OklahomaHad to replace my little brother's phone
User's recommendation: If you need cricket go to this store
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOvercharging
- Wrong in everything
User's recommendation: Don't bother
Loss of service
- Great service until today
- No service as of today
Preferred solution: Price reduction
My phone is saying that it is out of network there is a major problem here and it needs to be corrected immediately and I am not paying no $1 for any other services
My phone only lets me call emergency calls my bill isn't due till march the 8th
Preferred solution: My phone to work again
Someone change my pin without my permission
User's recommendation: Don’t let nobody change pin
Manager said *** me
User's recommendation: never trust pricy
No service
User's recommendation: Do not recommend cricket to anyone customer service sucks!
My phone stopped working
Preferred solution: For my phone to be fix n start working again.
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.