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From the foreigners who work in every Cricket store that barely speak English to the service itself, to the slow internet, dropped calls, and texts that are missed, avoid Cricket wireless at all costs. Phone selection stinks too. Their service is subpar in every way. A...
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1.2
#1037154
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Been with them over a yr. The insurance aint worth it. Phone messed up always having charge it . When i get on the internet stops working i have wifi at home. Freeze up have to restart it high deductables. Just like going out buying knew phone. The same phone i got i...
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I have had two different incidents with Cricket. the first was in 2016. I was with them for as long as they been in business. at this point in 2016 my bill has always been paid on time. i had a small money issue and was late on the bill and had to do bridge pay. now i...
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1.4
I didn't like
  • Fraud theft and extortion also poor customer service
  • Lying to me
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Short Review for April 23, 2017

#1038253
2.0
Cricket wireless is terrible I cancel my plan tought I would get a credit they told me know credit . I should of waited till my month was up. My son still with then and has autopsy but they will not give him a 5.00 discount. Stay away
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Cricket Wireless Customer Care Review

#1037355
1.0
Cricket wireless is the worse service ever they have bad customer service reps,they took my money n i never got service from them,
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Cricket Wireless Phone Service Review

#1034075
1.9
I have the same problem. The ads to my cricket wireless are non stop and I have to swipe several times through several afs to even access the phone. This is the worst. I'm done at the end of the month with this. What if it was an emergency call. They should be fined for this
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Cricket Wireless Customer Care Review

#1032032
3.7
I called to add minutes to my phone , I was ask to buy a 100 voucher , life alert , all I wanted was to add minutes , the rude lady hung up in my face , if this is the best you can do , it doesn't say much for your company!!!
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I have had Cricket Wireless for a year now. Up until a couple of months ago, I would have recommended them. Not now, for the past three months I have been complaining of no internet connection. Finally a nice lady helped me fix it. Not only that but she had my account...
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Customer Service - is mostly bad news. It took 2 days and 6 phone calls to correctly identify why my phone (brought my own compatible smart phone & same number) didn't transfer over and get activated on Cricket's system. I got a different response on the first 3 of 6...
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My family has fighting with Cricket for two days now. My brother's phone screen cracked as he is in the Hospital with Brain Cancer. One of his only requests was to have his phone replaced. Glioblastoma is a tumor removed and an aggressive brain cancer. Now, my family...
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Over a year ago I established cell phone service with Cricket. I have a month to month no contract plan which I have paid every month on time at the local Cricket store. Recently I received a text message from Cricket wireless corporate office that after 4/23/17 there...
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Anonymous

Anonymous Cullman al. Store must not have random Drug test at all. Employees lazy & messed up on job

I just signed up w/cricket inlimited plan, im unable to use my bluetooth speaker(s), unable to tether & use my laptop, which i specifically told them i needed in my plan. I should've went w/someone else,clearly. Called customer service & was told they can drop me tp a...
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I love my Cricket phone, but the customer service is not so great, first when I try to call about problems with my phone ( which I have done on 2 different occassions) I have gotten a gentleman who may speak English; but his heavy accent makes it impossible to...
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3.7
I liked
  • Never drops calls
  • Hot spot
  • Uploading pics directly to computer from phone and the very
I didn't like
  • Customer service
#1016352
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Contact Cricket Wireless

Headquarters Address:
Cricket Wireless LLC
575 Morosgo Dr NE
Atlanta, GA 30324
Phone:
(800) 274-2538
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Companies similar to Cricket Wireless

Last year my daughter's phone was stolen cricket was suppoed to put a temporary block on it. We got the phone back. Called and to make a long long story short. They said it could not be unblocked for so many ridiculous reasons my favorite it wasn't a cricket phone. We...
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