Onlne order , cheated and overcharged
I was watching www.cricinfo.com web page , window pop up , short survey and receive free gift....3 question in survey..how many time you see this website, how long u spent in week, etc. I did complet survey and got 3 products to choose all were free and just have to pay shipping charge so I proceed , later I found out they charged me $ 173.56 and $1.72. i did this survey on 14 jan 2014...I called them on 1 88* 373 **** on 31 jan 2014 when I saw unwanted charges on my account....I spoke one of there rep NAME- MYLENE, ID-GMD20131 on 31-jan-2014 Friday at 4:40 pm (Canadian time) she gave me RMAE-return merchandise authorization number-19797 . she said return this product to us once your received and put RMAE -19797 number on it and once our company received back this product we ll refund ur money in next 5-7 days . 2 week after on 12 feb 2014 I received the product which is 6 week after I did the survey /order. I called again on 12 feb 2014 at 11.40 am (canadian time ) just to make sure about refund but they said we cant do this as per our 14 money back policy. u passed 14 days . in addition I recievd this product after 6 week after order..on received parcel its says its complementary and not for sale, marked as gift. in receipt unit prices are -$ 00.00. upon argue they said you must have to call in 3 days of the date of order and cancel before 14 days...how can cancel this when I don't receive product till 6 week>>>they said apology and please use product and u wont get refund
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