Rashell Lfa

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Verified Buyer
| map-marker Washington, District Of Columbia

Over charged

Crew Carwash - Over charged
Crew Carwash - Over charged - Image 2
I didnt get reimbursed. I paid for a 11$ wash she told me about the 22$ special after the fact. I paid the 22 she said the 11$ will go back on my card it did not. She was unsure very nervous kept saying idk, very untrained.
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Dedria Xzn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Pringle, South Dakota

You hire kids and they won’t do their job. When you try to show them what’s going on they don’t wanna hear it because they know too much.

Crew Carwash - You hire kids and they won’t do their job. When you try to show them what’s going...
Crew Carwash - You hire kids and they won’t do their job. When you try to show them... - Image 2
Crew Carwash - You hire kids and they won’t do their job. When you try to show them... - Image 3
Crew Carwash - You hire kids and they won’t do their job. When you try to show them... - Image 4
I went through the car wash twice and it's still dirty. I told the kid to spray the bed and he just put the one back down and let me go through the car wash without spraying the bed. I'm not here to play games and go through the car wash 100 times to
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James S Bqt

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Verified Reviewer
| map-marker Anderson, Indiana

Damage caused by carwash

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I went through Crew Carwash as usual only to find out that their carwash had damaged my vehicle. It scratched the entire side of my vehicle.

I of course reported this to the carwash manager and we filed a report with Crew corporate. I got a response from them, that they have determined through their review of the situation that they didn't cause the damage... without even looking at the vehicle. They made the decision without full due diligence into the situation and merely dismissed my claim with an e-mail.

Now mind you, I just bought the car in September and I know that the damage wasn't on my vehicle when I bought it, but they at crew said that many times when a car is clean that scratches show up. I keep my car extremely clean and hand wipe it down 3-7 times a week, so I know my car...

we will see what they respond to my next e-mail... I will keep you posted.

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Pros:
  • Quick and easy

Preferred solution: to have the scratches caused by their carwash repaired on my car.

Anonymous
map-marker Markleville, Indiana

Damage

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Crew Carwash - Damage
Crew Carwash - Damage - Image 2
Crew Carwash - Damage - Image 3
Crew Carwash - Damage - Image 4
The car wash broke my rear windshield wiper off today at the pendleton pike location in Lawrence indiana. 2015 subaru crossteek xv. I didnt notice until i got home.
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Anonymous
map-marker Charlotte, North Carolina

Problem with my account

I have no issues with crew car wash they were not at fault but the problem that I was having with my account it was actually the bank. Ive been a loyal customer with crew car wash for almost 12 years now and will continue to be.
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Ronald A Qri
map-marker New York, New York

Supposed company policy /character of employee following said policy

Employee was concerned of a ratchet strap that was visibly in use in the bed of my truck. Kudos to him for looking out for all scenarios of negative possibilities while going through the car wash.

it was the actions of your employee that made me raise an eyebrow as he proceeded to handle the situation. Without saying s word he reached into the bed of my truck. Not that big of a deal EXCEPT he was wearing his keypad controller around his waist! Should I go on and add the fact that he never gained my attention to the possible problem..

This could have been handled in a professional yet personal way He stated it is company policy not to enter the bed compartment of a vehicle. I guess all am saying is the young man should have never reached into my truck and politly asked me to take a look at the ntegrity of Said stra practice

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Chivon Cac
map-marker Indianapolis, Indiana

I don’t have a care enymore there no more raison to Kip paying this

I want to stop my plan cause I got more then 2 month I don't use more the plan my car is not there no more
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