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Crestline

Crestline

crestline.com
What is your customer experience with Crestline?

Crestline Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.2 star rating based on 2 reviews; consumers are mostly dissatisfied, with 100% unfavorable distribution, no pros reported, and recurring reports of unauthorized charges, failed or delayed payouts, and poor customer service; price level described as high.

Positive Feedback

No positive feedback was reported by reviewers.

Negative Feedback / Risk Areas

  • Customers report unauthorized charges and billing issues consistent across Crestline reviews and Crestline customer complaints.
  • Failed or delayed payouts and refund problems leave users waiting days for redemption.
  • Poor customer service response and unmet membership/VIP promises raise concerns about auto-ship or subscription handling.

Key Takeaways for Future Customers

  • Expect billing and payout risks and consider monitoring your cards closely.
  • Support may be slow or unhelpful; plan for delays before relying on payouts.
  • Consider avoiding this service if you cannot tolerate uncertain refunds or unauthorized charges.
View full overview ›

Media from reviews

Crestline - Winning never receiving my money
Crestline - Winning never receiving my money - Image 2Crestline - Winning never receiving my money - Image 3Crestline - Winning never receiving my money - Image 4Crestline - Winning never receiving my money - Image 5Crestline - Winning never receiving my money - Image 6Crestline - Is there fast payout supposedly
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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Show reviews that mention
card phone number charge money instant redemption account number yrs games transaction
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Judy L Svb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Palmyra, Virginia

Haven't heard from then yet.

To find out what this charge is for and cancle whatever it is as I'm 69yrs old on SSI and can't afford any more bills.

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Charles W Ivf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Winning never receiving my money

AI Highlights
  • - Payment is failed and not received.
  • - Support responses are unclear and non-resolving.
  • - No option to resend to another card.

You guys never pay me my money Ive been waiting for days to get paid says fail do you see where it says it failed your money you click on it and just say confirm to send it to a different card but yours doesnt have it is contact you guys Im trying to do that for the past four days And everyone give me the runaround. Tell me they sent me the money but they never sent me.

The money still says failed. OK never received even took a picture of it when the person asked me to take a picture of it.

See if I got my money and they show right in there, I didnt get my money so please would like to have my money my phone number 708********. If youre not gonna pay me Im deleting Them.

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John P Ubk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Is there fast payout supposedly

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AI Highlights
  • - Cash-outs can take up to 3 hours.
  • - VIP instant redemption promises don't match the experience.
  • - Support is limited to an AI bot giving generic replies.
Crestline - Is there fast payout supposedly

Well most of the time when I go to cash out well I'd say yeah most of the time it takes him forever and it says a VIP gets instant redemption withdrawal. So why does it take 3 hours I don't think that's instant!! It's crazy about these people and they don't have a support we have to talk to an AI bot and just give you the same answer your redemption is being processed normally well if it's being processed normally how can they promise instant redemption for VIP members this ***

Cons:
  • Waiting hours to get your redemption

Preferred solution: They need to take the false statement that VIPs get instant redemptions credited.

User's recommendation: If you have lots of time to wait on getting your money then this is for you. But on the other hand if you don't like the way around I suggest not to even go to this company game site they keep giving me the runaround about it's being processed normally when it says plainly that I be a VIP get instant credit to my account.amd the picture of processing redemption that was turned in approximately 2a.m.and I took this screenshot at 5: 09 a.m. and still haven't gotten my redemption

View full review
1 comment
Guest

This review is not in reference to an experience with Crestline.com. Crestline.com is a promotional products company that sells branded items.

Resolved
Delano R Jrj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Direct deposit

I submitted my debit card info for my acct. number and later informed of my checking acct.

number but no response.

Please give me a call at 404-247-**** to expedite this matter. Thanks in advance.

Loss:
$150
Cons:
  • Expedite payment

Preferred solution: Direct deposit of $50 for my winnings

View full review
1 comment
Guest

Crestline.com is a promotional products company and does not provide any payments for winnings. Crestline Promotional Products is sometimes confused with other companies by the name of Crestline. You will need to contact the correct Crestline in order to resolve this matter.

Charles B Kre

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbia, South Carolina

Money taken illegally

AI Highlights
  • - Three unauthorized charges on my card totaling $22.
  • - I did not authorize these transactions and want a refund; no further charges.

Money has been taken off my card without my permission, not once, not twice, but three times! I did not make these transactions, nor was I aware they were transpiring.

I demand a refund immediately or you'll be hearing from my attorney. It is a total of $22, and I had better not find another charge on my card, or I'll see you in court!

This is deplorable; your company should be shut down and your assets seized. This is criminal, and there's no excuse for it.

Loss:
$22
Pros:
  • There are no pros
Cons:
  • Are criminals

Preferred solution: Full refund

User's recommendation: DO NOT USE THIS SITE! THEY WILL TAKE MONEY OFF OF YOUR CARD WITHOUT YOUR CONSENT!

View full review
1 comment
Guest

This review is not in reference to crestline.com. Crestline.com sells promotional products branded with company logos and does not have any subscription services. Crestline Promotional Products is sometimes confused with another company by the name of Crestline.

Kush Ojv

About a transaction

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I didnt get to speak to anyone about my transaction that I dont know anything about.. it say something about a game.. Im 60 yrs old and I dont play or buy games on my phone

View full review
1 comment
Guest

Hi Kush, Crestline Promotional Products sells promotional items that can be branded with a business logo. We do not sell online games.

We have received several complaints from people who have been charged by another company who also goes by the name Crestline.

I apologize that you are going through this! You will need to get in touch with the correct Crestline to get a resolution.

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