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Credova

Credova

credova.com
What is your customer experience with Credova?

Credova Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.5 star rating on 7 reviews with 33% likely to recommend; consumers are mostly dissatisfied and cite a high price level and an unfavorable 86% vs 14% positive split in Credova reviews.

Positive Feedback

Quick approval when it works, widely accepted by merchants, and customers note approval can enable purchases that might otherwise be delayed.

Negative Feedback / Risk Areas

  • Repeated Credova customer complaints about overcharging, high interest and billing that inflates purchase totals.
  • Frequent issues with refunds and unresolved charges leading to disputed transactions.
  • Poor, unresponsive customer service and slow fraud resolution.
  • No re-approval reported and unclear terms around auto-ship or membership-like offers.

Key Takeaways for Future Customers

  • Consider paying upfront if possible and compare alternatives before using Credova.
  • Keep all paperwork and monitor statements closely for billing errors.
  • Expect delays with customer service and confirm refund timelines in writing.
View full overview ›

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Show reviews that mention
gun copies payments paper charge paper copies
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James S Hky

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Montgomery, Alabama

Over charge

I recently purchased a gun for $517, but I am being charged $1,300 with payments of $107 for 12 months. If I only spent $517, my payments shouldn't be nowhere near that.

Please help. Can you send me paper copies of everything that I signed, please?

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Jonathan J Fyj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trying to get a payment plan

I'm not sure what happened. I was trying to get approved but I didn't really find a clear answer.

That's why I called the contact support center.

I'm still waiting for them to get back to me so I know what I need to do. I'm waiting on them and I hope that they respond quickly.

View full review

Preferred solution: I would like to get approved for a payment plan

Arick Mpy

Payoff

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Thanks for reaching out to me regarding this matter, but fortunately I was able to get out of there ridiculously high contract one day before I was locked in. They appeared to have honored the early out agreement with me, but I will double check with my bank to see anything suspicious occurs in the next few days.

View full review

User's recommendation: If you can pay for your item out of pocket or with a more reasonable company then don’t use them.

1 comment
Garlin Dhy

Same thing happened to me, I was to pay in full a week before and my contract was sold it to another financial institution and I couldn’t do it

James B Bll

I’d and social security number stolen

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Someone hacked my account Id and social security number stolen and bought gun items online.I contacted morterey and told about the theft.they wanted me to send a copy of my drivers license I sent to them 3 times and they wanted police report but police told me they needed a address so they could contact the local police.I also sent monterey a certified letter with a copy of my drivers license plus I got a return each time they said they never received all of this.I also told that the items were shipped to my address.however I called gun buyer the company that sold the items.their shipper said the gun was shipped to Arizona my is in Utah.monterey needs to thier fraud team person to get off their fanny.all they have to do get the usps tracking number.it would lead them to the crooks.also the Florida shipper contacted credova and told them I wasnt the buyer.the general attorney is sending me paperwork to investigate these crooked companys.I will not pay for item that someone else bought. Relax have a snicker.

View full review
Cons:
  • High interest

Preferred solution: I didn’t purchase the item.

User's recommendation: Stay away from these loan sharks.

1 comment
Guest

Several things you need to do. You need to file a police report in the municipality where you live.

Take your ID, credit card affected and something with your SS# on it(copy tax return, w-2). Also print out the charge from your online statement and any info about online company. Then contact the credit bureaus and put fraud alerts on your file since SS# is compromised. Dispute charge with credit card.

Let them know you have police report etc. ask for new card. Contact online company where purchase was made. Let them know about police report, fraud alerts filed etc.

They may ask for copy of ID or credit card used. That should be more than enough to win dispute with credit card company.

Absent N

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Broad Run, Virginia

Rude, deceptive, scam company

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Updated by user Mar 05, 2024

They Refused to do anything.

Original review Feb 27, 2024

Do not use Credova Financial Company. They are a scam.

They tell you one thing and then do another. They charged my mom 2100.00 after 4 months when the purchase amount was 950.00!!! They are a scam company

DO NOT USE THEM.

When I called to complain the person was rude and condescending and yelling over me. Terrible customer service.

They don't care if you are happy with them. They are arrogant and snotty and shafty

View full review
Loss:
$1100
Pros:
  • Quick acceptance
Cons:
  • Paid 220 percent of what i bought 4 months later

Preferred solution: Price reduction

User's recommendation: Do not use. If you have, then run!

Patrick N Sjf
map-marker Broad Run, Virginia

Won’t let you reapply after getting approved the first time

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Updated by user Nov 22, 2023

I just don’t understand how they can approve you for 2000 and one time pay it off in two weeks. What you used was never late then go through there a little process of waiting 15 days going to reapply and getting denied.

Original review Nov 15, 2023

Got approved for $2000 loan. Got a couple things with it paid it off waited 30 days went to go reapply cant even get another loan with these guys.

These guys are a joke and they give you the runaround why they cant give you another loan but yet at the beginning, they give you a big loan big *** waste of time and on top of that I wasnt ever laid on. My payments are paid off early.

View full review
Pros:
  • When you get approved
Cons:
  • No re-approval

Preferred solution: I would like to be approved y’all approve me the first time for 2000 then the name in the next

User's recommendation: Don’t ever use them companies a joke

Zhal K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They didn’t resolve mynissues

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Updated by user Sep 24, 2023

Horrible customer service overpaid for 0% interest nevtgotvthst money back

Original review Aug 25, 2023

I paid off their contract theyre still charging me. Unable to reach anyone on the phone. Left multiple voicemails and still no answer

View full review
Loss:
$113
Pros:
  • Used and accepted by everyone
Cons:
  • Will make you pay more even when paid off

Preferred solution: Overpaid amount back

Rochelle F Prl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Regarding refund

I am not going to give them a rate. they do not deserve to have even 1 star from me.

They took the money from my debit account even though I gave them a call that my purchase did not want thru and the said purchase was cancelled. Now I am still waiting for my refund, It was now more than 5 working days.

View full review

Preferred solution: Full refund

User's recommendation: Avoid doing business with this company.

Edwardo Ods

Solicitud

Yo sometí una solicitud de préstamos para la compra de un arma en su plataforma y me pidió el sistema que llamara para completar información. A ver si me pueden ayudar con la solicitud.

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Kevin V Gyu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Kevinprody7@***.com

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Hello when have a chance please call me to make a full payment thanks 440 231 **** KevinA Velez BurgoS thank again

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Paul J Rne

I couldn’t get in touch with anyone andI can’t get into my account anymore to see how much in my pay off. I want to pay my bill off but I can’t reach anyone

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I want to pay my bill off but I dont know how much I owe left on my bill. I cant get in touch with a human.

View full review

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