Credit Union of Texas
Credit Union of Texas Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Credit Union of Texas has a 2.4 star rating from 1 review; consumers report dissatisfaction but 100% would likely recommend.
Positive Feedback
Review mentions timely past payments and a recommendation despite issues; membership still considered by the lone reviewer.
Negative Feedback / Risk Areas
- Frequent mentions of poor customer service and difficulty reaching a human.
- Problems with billing and a missing payment not posted after mailing a check.
- Perceived high price level and slow in-office processing.
Key Takeaways for Future Customers
- Check Credit Union of Texas reviews and consider potential delays in payment posting when using mailed checks.
- Expect in-person visits for quicker help; evaluate Credit Union of Texas customer complaints about service before committing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Credit Union of Texas has a 2.4 star rating from 1 review; consumers report dissatisfaction but 100% would likely recommend.
Positive Feedback
Review mentions timely past payments and a recommendation despite issues; membership still considered by the lone reviewer.
Negative Feedback / Risk Areas
- Frequent mentions of poor customer service and difficulty reaching a human.
- Problems with billing and a missing payment not posted after mailing a check.
- Perceived high price level and slow in-office processing.
Key Takeaways for Future Customers
- Check Credit Union of Texas reviews and consider potential delays in payment posting when using mailed checks.
- Expect in-person visits for quicker help; evaluate Credit Union of Texas customer complaints about service before committing.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: You lost my payment to my CC as it has not been applied to my CC yet.
My first problem is CUTX, You have no people to talk to in Customer Service. I sent a check to CUTX to pay off my CC, and the payment has not been applied yet.
You require a check you don't use ACH for bill pay JMO STUPID!!! on your part. Or maybe just too complicated!!!
Anyway is my check on someone's desk or did it fall on the floor what happened to it my payments have always been posted on time. What was the $4504.29 too much for you to handle???
Why is it not posted yet???
I dare you to actually call me!!! Again you send a code so impersonal!!!
User's recommendation: Don't expect to talk to a human being unless you take off work & go to an office & wait in line for your turn 15-30 min.
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