Creation Finance
Creation Finance Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Creation Finance has a 1.7 star rating based on 7 customer reviews. Consumers are mostly dissatisfied, with 71% unfavorable, frequent mentions of website and privacy issues, and a high price level.
Key Takeaways for Future Customers
- Creation Finance reviews highlight persistent customer service access problems and automated call systems.
- Expect difficulties with account access, OTP delivery, and resolving billing or payment allocation errors.
- Several reviewers warn against using the company and note delivery and dispute handling failures.
Negative Feedback / Risk Areas
- Frequent customer complaints about unresponsive support and inability to speak to agents.
- Allegations of unauthorized withdrawals, billing errors, and disputed finance agreements.
- Problems with password reset OTPs, delivery disputes, and high price perceptions.
Positive Feedback
Limited positive signals; no consistent praise in the recent reviews provided.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Creation Finance has a 1.7 star rating based on 7 customer reviews. Consumers are mostly dissatisfied, with 71% unfavorable, frequent mentions of website and privacy issues, and a high price level.
Key Takeaways for Future Customers
- Creation Finance reviews highlight persistent customer service access problems and automated call systems.
- Expect difficulties with account access, OTP delivery, and resolving billing or payment allocation errors.
- Several reviewers warn against using the company and note delivery and dispute handling failures.
Negative Feedback / Risk Areas
- Frequent customer complaints about unresponsive support and inability to speak to agents.
- Allegations of unauthorized withdrawals, billing errors, and disputed finance agreements.
- Problems with password reset OTPs, delivery disputes, and high price perceptions.
Positive Feedback
Limited positive signals; no consistent praise in the recent reviews provided.
Media from reviews
Dublin, Leinster
Trying to pay loan
- - Loan in arrears with limited contact options.
- - Cannot reach by phone; emails/texts not answered.
- - Cannot access account management from Ireland.
Hello, I have been trying to get in touch with somebody about an existing loan that has fell into arrears but I cant seem to find anybody to call me. I have tried emails text messages.
I cant call.
I cant go into manage my account because I am in Ireland and it will not allow me with an Irish air coat. Can somebody please help?no
Cardiff, Cardiff
Hang the phone up on me on phone for 1hower
Don't hang up on people very ignarant had finance before but this time was very hard to get in touch with
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Weston-Super-Mare, England
Mobile phone received by warehouse and status updated its delivered
- - Phone delivered to Currys warehouse, received by P Arnold.
- - Status says delivered, but customer care says not.
- - Delivery now expected in 3-5 days.
They are not bothered about the customer and not called me once till now.Very poor and bad thing it id
Mobile phone delivered back to currys warehouse and received by p arnold and status of delivery also says its delivered now customer care is saying it was not delivered.
They told me pickup will happen on monday but i asked them i wil deliver and they said ok and my phone was with them.Now they are saying it will take 3-5 days to deliver which i cant wait more my phone is broken i had nothing with me to use
They are not at all listening to me
Preferred solution: Deliver product or service ordered
User's recommendation: Dont take any delivery service from them they make fool that will deliver tomorrow and delivery didn deliver things on address
They owe me money.
- - They rigged a finance in my name after denying credit.
- - They levied at Land Registry to seize my home.
- - I sued and won; they still owe me money.
They rigged a finance agreement in my name after refusing my partner credit. When I refused to pay the finance they placed a levy with Land Registry and tried to take my house.
I SUED THEM IN COURT AND WON MY CASE AGAINST THEM!
They still owe me money which they are now arguing with me about again!
Ill see them back in court, MFs
User's recommendation: Do not use this company.
You are taking money out of my account and I do not have a financial agreemenand I have spent hours trying to get through to your company I am now reporting this as a fraud casetyou
- - There is an unauthorized withdrawal from my account.
- - I do not have an account with you.
- - I spent hours today trying to contact you without success.
You are trying to take money out of my account and I do not have an agreement with yourselves I do not take finance out and I have spent hours today to contact you without success as I do not have an account with you Please get this sorted immediately
You are taking money out of my account and I do not have a financial agreement with
You are taking money out of my account and I do not have a financial agreement with yourselves or any other company so please get this sorted immediately
Bristol, Bristol
Unable to log on
- - Invited to download the app and log in.
- - Password reset OTP did not arrive despite multiple attempts; this has happened before for account XS125982.
I received an email from Creation inviting me to download the new app.
This I did, and proceeded to log in, entered my email address, but had forgotten my account password. I followed the correct procedure several times to reset my password, but the OTP message with the required code did not arrive each time I requested it.
This has happened several times in the past and is most frustrating.
Can you please sort this problem for me?
My account no. Is XS125982.
Regards
John Ranahan
User's recommendation: Don’t bother
I would like a settlement figure please
I was on hold whilst waiting to speak to an advisor. Unfortunately I couldn't hold any longer as I am at work.
So i didn't find out the settlement figure
Preferred solution: A settlement figure
Kingston Upon Thames, Kingston Upon Thames
Payment
- - Payments were allocated to the wrong account.
- - I was charged £30 and told I hadn't paid.
- - I cannot reach anyone because calls are automated.
made payments and they allocated to wrong account now they send me a letter charged at £30. saying I have not paid when they took money off already!!
Cannot call them as all the calls are automated for account balance and payments only. Email bounces back too so how are people supposed to sort issues when there is NO ONE TO SPEAK WITH
User's recommendation: DONT USE THIS COMPANY
Credit limit
My credit limit has been decreased even though Ive been a customer for 3 years and always made my payments on time
Preferred solution: My credit increased
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSecurity email regarding credit card
- - Credit card suspended while traveling in India.
- - Data-only Indian SIM, please provide email or online chat options and I can WhatsApp my UK number.
I am currently travelling in India. My credit card has been suspended. My indian sim card will only allow me to make data calls not ordinary overseas calls
How can I speak to Creation without normal phone access?
My indian number is +91 9971****60.
i can still be whatsapped on my home number +44 (0)780* ***395.
Can I email you or speak to someone online?
Many thanks
Stephen
User's recommendation: Be careful if changing your sim in India as you can be unable to call your credit card company at home when they stop your card
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