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Crave Canada

Crave Canada

crave.ca
What is your customer experience with Crave Canada?

Crave Canada Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Crave Canada reviews show a 1.4 star rating from 7 customer reviews with mostly dissatisfied consumers. 50% would likely recommend. Rating distribution skewed unfavorable. Reported pros include Canadian content and being usable when the app works; cons include incomplete series, losing money, high price and hard-to-reach customer service.

Key Takeaways for Future Customers

  • Expect issues with subscriptions and inconsistent catalog and incomplete seasons.
  • Customer service and refunds are common customer complaints; billing and card problems reported.
  • Platform access can be unreliable on older devices.

Negative Feedback / Risk Areas

  • Frequent customer complaints about poor customer service and slow support.
  • Refunds rarely issued and billing difficulties when updating cards.
  • Incomplete series and inconsistent content availability.

Positive Feedback

Some users value Canadian programming and can watch shows when the app functions.

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Show reviews that mention
crave incomplete seasons inconsistent catalog icons samsung site movies app devices subscription
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Hershell Jwg
map-marker Barrie, Ontario

Live TV

No real help as of yet so waiting for my problem to be solved if there IT department gets to it when ever

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Juli Exn
map-marker Yarmouth, Nova Scotia

Refund

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Horrible company, dirty little tricks in the clause. They will never give you a refund, and the customer service is very poor. They don't even try to work with you.

Loss:
$13
Pros:
  • No pros
Cons:
  • Lose money

User's recommendation: Do not purchase

View full review
SERGE PIERRE T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Shediac, New Brunswick

Incomplete seasons and inconsistent catalog.

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AI Highlights
  • Crave has incomplete seasons and an inconsistent catalog.
  • Will Trent has seasons 2 and 4 only.
  • High Potential has season 2 only.

I'm considering cancelling because of incomplete seasons and inconsistent catalog. On more than one occasion, Crave offers season 2 or 4 and not season 3 and 4.

Why would I pay if I can't watch the complete series?

For example: Will Trent (2 and 4 only), High Potential (season 2 only). That does not make sense.

Cons:
  • Incomplete series

Preferred solution: Deliver product or service ordered

User's recommendation: Look for another plateform for streaming.

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Annie H Xld

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Amherst, Nova Scotia

Ctv 1

I have crave tv now and i love it i use to have ctv Atlantic 1 and 2 now i only have ctv 2 now what happened to ctv 1im hoping you bring back ctv 1 Thank you Annie

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Matthew L Arv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zero support for poor product

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AI Highlights
  • Unable to sign in; ads claim 16-7 availability.
  • No phone support, no live chat, and password sign-in fails.

Unable to sign in and they provide zero support despite advertising 16-7 availability. No answer on phones for an hour, no live-chat as advertised. No alternate way to sign in, can't even sign in using the normal password.

Pros:
  • You can watch shows when the app actually works
Cons:
  • When the app stops working - time to cancel because they dont care

Preferred solution: Price reduction

User's recommendation: Download the files and skip these idiots

View full review
Anonymous
map-marker Winnipeg, Manitoba

Card not working

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AI Highlights
  • Support says they can't fix it for 2-3 days; Crave is down.
  • Since Bell took over, Crave is the hardest and most expensive streaming platform.

They are telling me they cant do anything for at least 2-3 days so crave is down. Every one of my cards I have tried to put in to crave has been a hassle I have had to call and spend at least 30min with an agent that doesnt know how to fix it.

Crave has been to hardest streaming platform to deal with since Bell took it over. And the most expensive.

User's recommendation: Don’t use crave until they can get programmers in their building that can fix problems speedily

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wendell c Fso

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Should remane to Crap TV

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Updated by user Jun 30, 2025

don't bother to enroll

Original review Jun 14, 2025

Same crap over and over 24/7. They have the TV lineup of repeated shows for over 6 months now. Most shows are crap.

User's recommendation: don't bother to join

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Wayne J Uio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Crave app on samsung 2014 tv

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AI Highlights
  • Cannot find chat option or access Crave on a 2014 Samsung TV.
  • Wants to subscribe if it works on the TV; asks about multi-device use and upgrade.

I tried to find a way to chat since it is publicized, but I can't find a way to do it. I had to cancel my Crave subscription since I cannot access your site (movies, etc.) through my Samsung 2014 smart TV.

Is there any way to do this as I would like to subscribe if it could work? i.e. I have icons for apps like YouTube, Netflix, ... but not Crave?

If it works, can I access it through 2 devices using one device at a time, or do I need to upgrade the subscription to use several devices even if I use only 1 at a time? Thank you.

Loss:
$30
Pros:
  • Canadian
Cons:
  • Very difficult to communicate with online

Preferred solution: I would like to get the app to use crave on my Samsung smart tv 2014. Very hard to communicate with them. Thwy say for example that I can get customer service chat but I could not find a way to get the chat going. Poor communications online.

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Real Wrd

Ur fee

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Horrible they didnt even answer honestly such bad costumer service why are they not even answering me I am very upset about this

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Roy s Vok

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Movies

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Will crave be airing part 2 of the three musketeers, milady? Part 1 has aired. No word on part 2 airing.

Preferred solution: News on part 2

User's recommendation: Part 0ne has aired but there is no word on if part 2 will air.

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