Anthony J Cyu

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#4086141 
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Sorry, your car was sold.

1.0
I was in the process of purchasing a vehicle from crater lake ford, I was working with tristan, and things were going well, the standard back and forth; in the end, we came to an agreed price and were in the process of finalizing the paperwork and delivery. Then after three days of silence, I sent a message to follow up on an ETA and was told the car was sold. A giant waste of my time, a very disappointing outcome to what was building up to a very exciting purchase. If I could pursue legal action, I would, but nothing was signed. Just a "Handshake" agreement.
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#2294033

Consider yourself blessed. They are a terrible.

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Anonymous
map-marker Medford, Oregon
#2803834 
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Underhanded business

1.0
I took my truck to Crater Lake Ford for repairs they installed a remanufactured OReilly IDM instead of a Ford part and didnt tell me or get my consent to do so. The bill I received showed a Ford part number and didnt reflect anything different than the Ford part. I do not want the remanufactured part in my truck and when I questioned them I was told Ford no longer makes the part. I told them that Napa has a brand new part and if I would have been informed of the situation I would have told them that.
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User's recommendation: Use another dealership

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Catherine O Kya
#1920203 
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No one sent a return label

1.0
I received a falsely advertised 100% organic cotton comforter but it turns out it was filled with polyester which is a major toxin and the shell was not organic. I contacted customer service to get a return label for the box so I could send it back for a refund; they sent me a FedEx link which had absolutely no label on it I contacted them two more times asking for the correct label and no one has responded to me for two weeks
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Loss:
$79

Preferred solution: Full refund

User's recommendation: Look closely at "natural" and "organic" bedding details for kids bedding. Falsely advertised. Good luck getting a refund because they sent one erroneous return label and made no further replies to me asking for a new one. So I get to keep (or donate) the $79 toxic comforter that I don't want.

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Annasophia Dlq

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 Verified Reviewer | map-marker Medford, Oregon
#1196866 
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Fantastic sales team at Crayer lake Ford