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Crater Lake Ford Lincoln

Crater Lake Ford Lincoln Reviews

www.craterlakemotors.com
What is your customer experience with Crater Lake Ford Lincoln?

Crater Lake Ford Lincoln Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Crater Lake Ford Lincoln has a 2.3 star rating from 3 reviews and overall negative sentiment; Crater Lake Ford Lincoln reviews note frequent customer dissatisfaction and mixed experiences.

Key Takeaways for Future Customers

  • Expect communication issues and delays when buying or servicing vehicles.
  • Check parts and service invoices closely; ask about OEM vs remanufactured parts.
  • Document agreements before finalizing purchases.

Negative Feedback / Risk Areas

  • Customer complaints about poor customer service and no reply on refunds or return labels.
  • Billing or part descriptions that may be misleading.
  • High price level reported by reviewers.

Positive Feedback

Some customers praised a responsive sales team and helpful staff during vehicle purchase.

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Anthony J Cyu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sorry, your car was sold.

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AI Highlights
  • - I worked with Tristan at Crater Lake Ford; we agreed on a price and prepared paperwork.
  • - After three days, I was told the car was sold.

I was in the process of purchasing a vehicle from crater lake ford, I was working with tristan, and things were going well, the standard back and forth; in the end, we came to an agreed price and were in the process of finalizing the paperwork and delivery.

Then after three days of silence, I sent a message to follow up on an ETA and was told the car was sold. A giant waste of my time, a very disappointing outcome to what was building up to a very exciting purchase.

If I could pursue legal action, I would, but nothing was signed. Just a "Handshake" agreement.

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1 comment
Nakya Dhi

Consider yourself blessed. They are a terrible.

Anonymous
map-marker Medford, Oregon

Underhanded business

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AI Highlights
  • - They installed a remanufactured O'Reilly IDM without my consent.
  • - The bill lists a Ford part number with no change.
  • - I don't want the remanufactured part.

I took my truck to Crater Lake Ford for repairs they installed a remanufactured OReilly IDM instead of a Ford part and didnt tell me or get my consent to do so. The bill I received showed a Ford part number and didnt reflect anything different than the Ford part.

I do not want the remanufactured part in my truck and when I questioned them I was told Ford no longer makes the part. I told them that Napa has a brand new part and if I would have been informed of the situation I would have told them that.

User's recommendation: Use another dealership

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Catherine O Kya

No one sent a return label

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AI Highlights
  • - The comforter was advertised as 100% organic cotton but polyester-filled.
  • - I requested a return label; the FedEx link had no label and no response.

I received a falsely advertised 100% organic cotton comforter but it turns out it was filled with polyester which is a major toxin and the shell was not organic. I contacted customer service to get a return label for the box so I could send it back for a refund; they sent me a FedEx link which had absolutely no label on it I contacted them two more times asking for the correct label and no one has responded to me for two weeks

Loss:
$79

Preferred solution: Full refund

User's recommendation: Look closely at "natural" and "organic" bedding details for kids bedding. Falsely advertised. Good luck getting a refund because they sent one erroneous return label and made no further replies to me asking for a new one. So I get to keep (or donate) the $79 toxic comforter that I don't want.

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Annasophia Dlq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Medford, Oregon

Fantastic sales team at Crayer lake Ford

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AI Highlights
  • - BMW manager asked for deed to $83,000 mobile home before I could buy a $13,999 Chrysler 300.
  • - Approved for a $26,899 loan with Road loan, but chose Craterlake Ford.

At your BMW store the manager told my sales person that I had to show the deed to my mobile home that I paid $83,000 for before I could purchase a used Chrysler 300 for $13999 I was shocked when my salesman called me and told me what the manager had told him when I was altready approved for a $26,899 loan with Road loan instead I went to Craterlake Ford ,nino my salesman who I knew was very professional he showed my wife several cars in one in a half hour She was driving a 2013 Hyundai Sonata with 39,00 miles your sales manager was very nice knew my situation and instead got me approved with a different Company Cudos to your Corp. and Craterlake Ford .We will be back for another car in a few months you may call me at 541-582-**** my name is Kirk Sebrian

Reason of review:
Good customer service
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