Craftsy
Craftsy Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Craftsy has a 1.3 star rating based on 3 customer reviews and consumers are mostly dissatisfied, with 100% unfavorable distribution; reviews cite high price and repeated billing and customer service failures.
Positive Feedback
Longtime users recall Craftsy was better years ago and some bought lifetime videos or DVDs that they expect to retain.
Negative Feedback / Risk Areas
- Recurring theme in Craftsy reviews is unauthorized yearly charges and continued billing after cancellation.
- Many Craftsy customer complaints mention poor customer service and difficulty with login or account recovery.
- Refunds and subscription renewal disputes are common, with customers reporting no renewal emails and denied refunds.
Key Takeaways for Future Customers
- Consider payment safeguards and monitor statements if you sign up for a membership or subscription.
- Document cancellations and expect to follow up persistently with customer service for billing or missing purchases.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Craftsy has a 1.3 star rating based on 3 customer reviews and consumers are mostly dissatisfied, with 100% unfavorable distribution; reviews cite high price and repeated billing and customer service failures.
Positive Feedback
Longtime users recall Craftsy was better years ago and some bought lifetime videos or DVDs that they expect to retain.
Negative Feedback / Risk Areas
- Recurring theme in Craftsy reviews is unauthorized yearly charges and continued billing after cancellation.
- Many Craftsy customer complaints mention poor customer service and difficulty with login or account recovery.
- Refunds and subscription renewal disputes are common, with customers reporting no renewal emails and denied refunds.
Key Takeaways for Future Customers
- Consider payment safeguards and monitor statements if you sign up for a membership or subscription.
- Document cancellations and expect to follow up persistently with customer service for billing or missing purchases.
Phoenix, Arizona
Can’t find account
Like you care!!! I can find my account. Ive emailed, Ive called - thats the biggest bunch of crap with those ads!
All I want is my account and to be able to
get a new password!
Its either under the rickfredrac@***.com or kaysiescloset@***.com
Some customer service would be appreciated because right now your company sux at it!
User's recommendation: Don’t get - could care less about helping customers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Missing purchased lifetime videos
Dear Craftsy,
Some of the lifetime videos I had purchase are not included in My Classes. I have to go through my archive to check those at the top of my head.
The videos are the following:
1. Inside Vogue Patterns : Coatmaking Techniques V9040
2.Inside Vogue Patterns : Badgley Mischka V1399
3.Hand Embellishing Knit Fabric with Natalie Chanin: Donna Karan Collection
4. Sew the Flirty Dress
5.Sew Retro: Starlet Suit Jacket by Gerti
6. Cooking Mistakes
7.
Sewing Designer Details with Simplicity
I've been a Craftsy member since at least 2013 or even earlier. By chance I saw a Packing Slip from Craftsy P.O.
Date 02/28/13.
Please reload the missing videos. Thank you in advance.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCraftsy Scam
Craftsy is a scam. They lure customers in with cheap membership fees to get payment information.
They will not take prepaid cards. They continue charging your payment without notifying you. Their website FAQ states that they do not issue refunds at all.
I signed up for Craftsy on October 21, 2021. I cancelled my membership a week later and made note of it in my calendar, because I did not receive an email from Craftsy to verify the cancellation.
They have continued to charge me the $97 membership fee since then. I did not receive any notification of charges from Craftsy since October 21, 2021, not even in my spam/junk folder. Their representative Joan verifies that there has been no activity on my account since October 2021 and that they have been continuing to charge me. When I logged back into Craftsy today, I saw that my membership was switched back to 'active'.
I cancelled my membership again and closed the window.
I still did not receive any verification from Craftsy that the premium membership has been cancelled. When I log back in a little while later, the membership is again switched back to 'active'.
- Continued charges after cancelling service
Preferred solution: I would like a full refund for the $200 Craftsy has wrongfully charged me and documentation to verify that my membership is no longer active should this happen again in the future.
User's recommendation: Do not give them any payment info
Trouble with login
Someone answered, trying to sell me a medical alert device. I wanted to talk to Craftsy customer service.
Preferred solution: I need help logging into the app.
User's recommendation: Don’t call.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSubscription cancellation
I have automatically been charged £112.01 for a subscription renewal.
No renewal email just charged!
I cant afford this. Please cancel subscription and refund the cost.
Thank you
- Subscription farce
Preferred solution: Full refund
User's recommendation: Don’t, they automatically subscribe you the next year!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerChange routing and checking acct numbers
Not complaining. I need to change routing and checking acct number
I have a dvd on Craftsy. My name is Pat Weaver
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Denver, Colorado
Unauthorized charges
They have been charging me for 3 years and I have not once used their service ! I want a refund for this year's charge and I have canceled the unauthorized subscription. EwareB
- Years ago they were great
- Unauthorized yearly charges
Preferred solution: Full refund
User's recommendation: Beware
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