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Purchased my cal king in 2014 and thought it was great. After approximately almost 3 years, I noticed the top mattress started twisting, And the remote on one side started being sporatic. Getting underneath and Giggling the wire would Resolve the problem until the next...
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#1047402
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I called Craftmatic to get information on their beds. I spoke with a lady named Peggy D. We spome for some time to the point she disclosed her personal health issues. She told me that she had a legacy bed that was supposed to go to a customer, however they did not...
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#1040572
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WE GOT OUR BEDS 9 MONTHS AGO JUST AFTER MY HUSBANDS BACK SURG. WE HAVE HAD 7 TECHNICIANS OUT AND THE MATTRESS'S REPLACED ON THESE BEDS ARE STILL NOT FIXED. FOR WHAT EVER REASON WHEN YOU LAY ON THEM BOTH OF US ROLL TO THE OUTSIDE OF THE BEDS. MY HUSBAND HAS SLID OUT 7...
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1.3
I liked
  • I loved the message portion but that is all
I didn't like
  • Trying to not fall out of bed every day
#1027611
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Craftmatic Adjustable Bed 60X80 Monaco Model Review

Craftmatic
#1033950
3.2
Wireless remote failure, company claims no replacement available. Offered to switch to a new bed for the price of just the mattress $2,700
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Craftmatic Bed Review

Craftmatic
#1005500
2.5
Remote quit working after 2 years, no warranty on remote or electronics. Cost to replace it wasn't worth it
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Craftmatic Sales Representative Review

Craftmatic
#1002277
2.0
Inquired about Craftmatic. Got THE RUDEST saleman named David who w a nted our person as financial information. Husband got very upset, hung up on the guy who commenced to call, call, call again. Ph: Nbr:954-703-1158. Whining that we hung up on him, husband said s salesman shouldnt tell him *** to spend or get his money. THE RUDEST SALESMAN ALIVE.
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Craftmatic Bed Review

Craftmatic
#982496
1.3
Purchased a Craftmatic bed in 2014. Within 2 years the motor on one side went out. The motor is under warranty, but the cost to replace it is $175. I would absolutely never purchase a Craftmatic bed again nor would i recommend. Very disappointed with product.
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Please read your warranty because although it says 15 year and lifetime warranty, it also says pro rata and craftmatic will use that to weasel out of helping you. I bought my bed in 2004 and have been very happy with it. I have one of the older models. But the mattress...
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2.1
#1017851
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Sitting here waiting 3rd day for repair on my craftmatic bed...no not repair.just getting it finished set up. Received it feb 16, still no headboard, the Legacy, all the gadgets are in a box, cant usethem. The headboard will fall on ourhead. And customer service is non...
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2.6
#1016052
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Was thinking of buying a craftmatic bed but was fortunate enough to have escaped the nightmares that people have written about.A salesman called by the name of David and thanked me for my interest in the bed.I told him I was no longer interested due to the bad reviews...
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user76392313
user76392313

I know exactly what your saying, I just called and questioned the tep about have to give a lot of my pesonal info only to be told someone would be calling me back. He got ups...

#1011715
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I called craftmatic to inquire about their adjustable beds and I spoke to someone named David, who was nice at first and wanted me to buy the product right away, and when I wanted to learn more about the bed, he was very rude and nasty and said he could care less if I...
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Anonymous
Anonymous

I bought a Craftmatic bed in 1994 it has worked well but, the wire end on the control became brittle and broke off, I call the company the agent laugh me of that it was too ol...

I liked
  • Idea of adjustable bed
I didn't like
  • Way we were treated while inquiring on the phone
  • Poor customer service
  • Salesman
#990250
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We called in to inquire about a bed and the sales person was rude and very personal with my girlfriend..asking how old she was and were she worked..I told the guy that you are getting to personal with my girlfriend and he replied and said this not the place for you and...
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1.0
#982000
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Bought a bed, took two weeks and 20 calls to their answering service to set up delivery as this company does not actually employee a customer service dept. finally when I scheduled delivery the bed never arrived,I took a day off for no reason. Bed arrived following...
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Anonymous
Anonymous

Linda, I'm really sorry to hear that you went thru this I can't believe what i am reading about the customer service and the delivery some one needs to report these dumb *** ...

Anonymous
Anonymous

This is the most ridiculous thing I've ever read I will never buy a craftmatic bed EVER! !!!!

1.0
#973634
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I PURCHASED a craftmatic bed from Peter Bed was delivered to my house on 17 November 2016. This was a 30 day return no question ask as per there web sight and what salesmam Peter told us upon purchasing the bed. December 1. I called to tell them i wanted them to pick...
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Anonymous
jobber

I have been talked out of wanting this bed by reading this feedback.

Anonymous
Anonymous

My pillow is the same rip off,craft matic,my pillow, rip offs

1.1
#972175
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