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CRAFTD London

CRAFTD London

eu.craftdlondon.com
What is your customer experience with CRAFTD London?

CRAFTD London Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • CRAFTD London has 1.5 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Lovely products.
    Cons: You may never get them.

  • Recent recommendations regarding this business are as follows: "Do not order from this company".

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Rebecca H Qys

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Verified Reviewer

Was assured item would be dispatched in 24-48 working hours

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

When I placed my order, I tried to purchase expedited shipping, but the site wouldn't allow me to do so. I was assured the package would be dispatched within 24-48 working hours.

My account shows that it's been dispatched. However, the USPS says the label was created but not given to them yet. Therefore, CRAFTD London did not do as they said they would. When I contacted them via email, they said they were experiencing slow delivery times due to the USPS.

In reality, they have yet to give the item to USPS. It's now eight days before Christmas, and there's no sign of me receiving the package by 12/24/24. When I inquired about it again, I was told that if I hadn't received it in 14 days, they would resend it, give me credit, or a refund.

To make matters worse, I can't even cancel the package, so I may purchase something else from a more reliable company. This company lacks integrity and character, nor do they take pride in their business.

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Pros:
  • Lovely products
Cons:
  • You may never get them

Preferred solution: Deliver product or service ordered

User's recommendation: Do not order from this company

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