New Reviewer

Extremely Poor Service!

Very poor service! On 1st appt - seen 1 hr late! On 3rd appt - after flying in from an outer island (at cost of $200) to transport mother to their facility, rec'd call that a.m. of appt being canceled as person to fit the prosthesis flew off to another island that day. Was told by CR Newton Co. that they would be calling that next week for rescheduling - that they'd go to the nursing home to see patient as they had to cancel last appt suddenly - but I never received a call that entire week. Had the nursing facility make several calls to CR Newton Co to find out when they'd be going to nursing home as indicated since they cxl'd prior appt. Finally, nursing facility calls saying they managed to get patient's 4th appt set up w/CR Newton Co. On the day of 4th appt - nursing facility relays that they got a call from CR Newton Co, telling them that they were canceling appt once again. If you're looking for a prosthesis, suggest you go to one of the other two firms in Honolulu providing such service.
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ID
#217488 Review #217488 is a subjective opinion of poster.
Location
Oakhurst, California

About

CR Newton FAQ
To read more: https://crnewton.com/faq/
Summary

CR Newton offers durable orthotic, prosthetic and medical equipment for those people who want to buy or to rent it for affordable prices. The company sells products in many categories: ambulatory products that include crutches, canes and walkers, beds and bed supplies, bathroom equipment, lift chairs, products for neck and back care, stethoscopes, scooters, wheelchairs and much more. The company not only sells hospital beds, tens units, home care supplies and accessories, but also repairs them. In addition to that CR Newton manufactures such products as artificial legs and hands for above and below the elbow amputees that help people regain most of their normal lifestyle.

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