Manufacturer: Cr Laine Category: Sofas Clear all filters (2 of 2 reviews match)
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Whitley Furniture Galleries - C.R. Laine Furniture warranty useless
Whitley Furniture Galleries - C.R. Laine Furniture warranty useless
Whitley Furniture Galleries - C.R. Laine Furniture warranty useless
Whitley Furniture Galleries - C.R. Laine Furniture warranty useless
Whitley Furniture Galleries - C.R. Laine Furniture warranty useless
Whitley Furniture Galleries - C.R. Laine Furniture warranty useless
So hear are the facts: ordered a custom sectional, when it was delivered, the left side was one inch taller then the right side. C.R. Laine's solution was to send new coils (inserts for the cushions) which were larger and tore my cushion covers. They finally...
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1.0
I liked
  • Would love my sectional if it was defected
I didn't like
  • That the warranty is useless
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Whitley Furniture Galleries - Terrible customer service even with a lifetime warranty from manufacturer C.R. Laine on the frame
Whitley Furniture Galleries - Terrible customer service even with a lifetime warranty from manufacturer C.R. Laine on the frame
Whitley Furniture Galleries - Terrible customer service even with a lifetime warranty from manufacturer C.R. Laine on the frame
Whitley Furniture Galleries - Terrible customer service even with a lifetime warranty from manufacturer C.R. Laine on the frame
I purchased a sectional from Whitley Galleries, manufacturer C.R. Laine (lifetime warranty. It arrived defected (left side one inch taller then the right side). It took 5 months of emails along with numerous employee visits to my home for verification of the problem...
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1.0
I liked
  • Customer service is great to work with
I didn't like
  • That they will not order me a new sectional
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