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CP Company

CP Company Reviews

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What is your customer experience with CP Company?

CP Company Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

CP Company has a 2.6 star rating from 4 reviews with mixed sentiment; rating distribution shows 75% unfavorable and 25% positive. Reviewers note broad product diversity but high prices and service concerns.

Key Takeaways for Future Customers

  • Check recent CP Company reviews for reported quality and service experiences before purchasing.
  • Be prepared for potential delays in refunds and limited responsiveness from customer service.

Negative Feedback / Risk Areas

  • Repeated CP Company customer complaints mention slow refunds and unresponsive support.
  • Complaints include defective garments and misdelivered packages requiring escalation.

Positive Feedback

Customers value the diversity of products and longtime brand loyalty despite concerns about price and service.

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Media from reviews

CP Company - Request for clothing
CP Company - Request for clothing - Image 2CP Company - Request for clothing - Image 3CP Company - Request for clothing - Image 4CP Company - Defective garmentCP Company - Defective garment - Image 2
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Resolved
Vallen Oiy

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Verified Reviewer

Resolved: Refund

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AI Highlights
  • - Rude staff in London store.
  • - It has been 11 days awaiting a full refund.
  • - Returned two items in same box; only one refunded; emails take 2 days.
Updated by user Jan 30, 2025

NOT GOOD CP COMPANY NEEDS TO DO BETTER!

Original review Jan 29, 2025

Rude staff in London store. Still waiting for Full refund.

Customer service is dead your you never speak to real person. You send emails and that take 2 days for reply!

I have returned 2 items in the same box it came in and only got refund for 1 item. What is going on still waiting for a full refund 11 working days later!???

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David W Nkp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Request for clothing

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AI Highlights
  • - David Walsh from Birmingham, UK, seeks clothing to rebuild confidence after a 2016 house fire left 60% burns and coma; he now has sleep apnea and PTSD
CP Company - Request for clothing
CP Company - Request for clothing - Image 2
CP Company - Request for clothing - Image 3
CP Company - Request for clothing - Image 4

Hi, my name is David Walsh, and I'm from Birmingham, UK. I come from a construction background and have always been fond of, and purchased, many of your clothing items over the years.

However, in April 2016, I was involved in an accidental house fire in which I received 60% full thickness burns. I've now been diagnosed with sleep apnea. However, my dog managed to wake me up and I jumped into a taxi while still on fire. I was placed into an induced coma and had a 5% mortality/survival chance.

However, I've lost my career, my confidence, and suffer from PTSD and trauma issues. I would like to kindly ask for some items of clothing to start rebuilding my confidence/appearance in what has been the hardest and most challenging part of my life without a doubt.

I've appeared on TV on the BBC-published show called Surgeons: At the edge of Life showcasing my injuries and can certainly send evidence of these if needed. Please, please help me in this difficult time.

User's recommendation: Always

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Nicola F Kun

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Verified Reviewer

Defective garment

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AI Highlights
  • - A CP Company jacket was purchased and worn once.
  • - Two fasteners have broken or come out of the holes, and repair requires a special tool and parts.
CP Company - Defective garment
CP Company - Defective garment - Image 2
Updated by user Jun 25, 2024

Cp company refuse all responsibility despite evidence of faulty item

Original review Jun 06, 2024

My son has purchased a CP Company jacket that he has only worn once and two of the fasteners have broken or come out of the holes. We are unable to repair this, unfortunately, given the need for a special tool and a lack of parts.

We are extremely disappointed, bearing in mind the cost of the garment. CP Company is not interested.

Cons:
  • Poor quality garment

Preferred solution: Garment repair

User's recommendation: Beware poor quality garments

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Lucresha K Bhd

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Verified Reviewer

Package delivered to the wrong state

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My wife's package was just delivered in the wrong state, I called the number on the website and it's an Italian phone number and I don't speak Italian. I need for someone to contact us immediately

Loss:
$31

Preferred solution: Full refund

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