Cozzia
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Cozzia Overview
Cozzia has 1.9 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Great product.
Cons: Poor customer service no repair guarantee.Recent recommendations regarding this business are as follows: "Beware of repair and service problems.", "If you buy a massage chair not this brand customer service sucks".
Cozzia has 1.9 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Great product.
Cons: Poor customer service no repair guarantee.Recent recommendations regarding this business are as follows: "Beware of repair and service problems.", "If you buy a massage chair not this brand customer service sucks".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
Massage chair, not working power button is flashing massagers cutting out power shutting off
Preferred solution: Help figuring out what’s wrong with my chair
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Industry, California
Poor service and four repairs that did not fix chair, now say no repair
- Great product
- Poor customer service no repair guarantee
Preferred solution: Cozzia to honor warranty as last four repairs failed during warranty and now they do not be responsible for continued failure of there repairs.
User's recommendation: Beware of repair and service problems.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Miami, Florida
Because they never fix my problem
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Denver, Colorado
Repair
User's recommendation: If you buy a massage chair not this brand customer service sucks
Aberdeen, South Dakota
Customer service Won't send out tech to fix chair
Saint Louis, Missouri
Wear and tear
Waterloo, Illinois
Resolved: My 3 D Zero-G High Tech massage chair
They contacted me a couple of days after Pissed Consumer forwarded them a message. You guys are great, thank you so much for all your help.
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