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Cox Media Group

Cox Media Group

www.coxmediagroup.com
What is your customer experience with Cox Media Group?

Cox Media Group Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Cox Media Group has a 2.5 star rating from 2 reviews and consumers are mostly dissatisfied; recent comments appear in Cox Media Group reviews about slow resolution and alleged ongoing subscription issues.

Key Takeaways for Future Customers

  • Expect slow response times and push for a 24-hour resolution when contacting customer service.
  • Document orders and payments if you need refunds or replacements for missing items.

Negative Feedback / Risk Areas

  • Frequent Cox Media Group customer complaints about inability to reach support by listed numbers.
  • Billing and subscriptions reportedly restart after stopped payments.

Positive Feedback

A few customers asked for prompt fixes and refunds, showing some who expect resolution when contacted.

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SHERRY C Xmk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orlando, Florida

I love this company TEMU but I do have an issue I ordered 19 journals I only received two the total was $145.38 I would like to have the other 17 if all possible if not I would appreciate it refund

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AI Highlights
  • - Broker requests refund or the books for her business.
  • - The total paid is 14538; a payment copy is available.

I have a customer that's waiting on those books she's a broker and she is using them for her business to give away and so either you need to refund my money so I can find something else for her or get those books to me I guess they *** I would appreciate it very much thank you I have been trying to take care of this issue for almost a week which is not understandable and acceptable I don't understand why I couldn't get things wrapped up right away anyway the total was 14538 I do have a copy of mine thanks showing that I paid that and I would be glad to send it to you thank you

User's recommendation: Try and fix the customer's problem within a 24-hour period

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Dewey B Afa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Le Mans, Pays De La Loire

Impossible to get in touch with Cox Media Group

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AI Highlights
  • - Listed numbers go to places not Cox Media Group.
  • - Ben calls from number after number.
  • - Signing up for the paper is for life; payments reappear next month.

All the listed numbers take you some other place not Cox Media Group. Ben on the phone calling number after number.

Scam if you make the mistake of signing up for the paper It's for life.

Stop payments from bank and next month it reappears. What a great SCAM.

Preferred solution: Stop newspaper and digitate from internet.

User's recommendation: Never sign up with Cox Media for anything it’s for life.

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