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Coveroo

Coveroo

www.coveroo.com
What is your customer experience with Coveroo?

Coveroo Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Coveroo has a 5.0 star rating from 1 customer review; consumers are mostly satisfied. Reviewers highlight strong customer service and a diversity of products, note a low price level, and raise concerns about exchange, refund and cancellation policy.

Key Takeaways for Future Customers

  • Check recent Coveroo reviews for current fulfillment and shipping expectations before ordering.
  • Expect email-based support and verify return windows promptly if you may need refunds or returns.

Negative Feedback / Risk Areas

  • Customers report delayed or cancelled orders and difficulty reaching phone support, forming common Coveroo customer complaints.
  • Issues with refunds, exchanges, and the cancellation policy create risk when ordering personalized items.

Positive Feedback

One reviewer praised product variety and helpful customer service interactions despite other service issues.

View full overview ›

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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Edwin A Mkr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Regarding the contact number

I want to know is this toll free call the 1-65*-***-**** thanks.gjkgffdhhjddvvchfdgcxcbbxvbbbbccbfdjhhddcvngx vbfdxcbnccbbnsfhvzfbxhjgddhhv.thank you !

Preferred solution: The warranty

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SONNY W Jws

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund on return

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Apr 16, 2020

trying to receive return

Original review Apr 16, 2020

I am trying to find out if a refund for order #933107 has been issued?

sonny woodruff

woodruffpar@***.com

Loss:
$66
Pros:
  • Just want a return

Preferred solution: Full refund

View full review
Anonymous
map-marker Savannah, Georgia

Get info on returns!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Ordered an OtterBox for my grandson.
  • - Pleased with product; the phone quit before use.
  • - Needs return details before the date expires.

I ordered an otterbox for my grandson. I was very pleased with the product itself, but unfortunately my grandson's phone quit working before he got to use it.

I want to return the case but I cannot get in touch with anyone and need info on returning it before the date expires. Please help!

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whatisreallyhappening

Coveroos a Joke

AI Highlights
  • - Ordered a college-logo phone cover; delivery promised in 3 weeks; no phone contact, only email.
  • - Three weeks passed; order canceled and refunded.

I was very excited to order a cover for my phone with my college logo on it as advertised so eloquently by the Coveroo crew.

I placed my order, received an email stating I would receive my cover in 3 weeks. Hmmm, ok, a little slow, but I thought it worth the wait.

Well three weeks came and went. I followed up with customer service to find out the status of my order. There is not a phone number to call, only an email address for contacting customer service. NOW I KNOW WHY??

The response from customer service asked me to verify the model phone I have, I chose one of the options provided. The next day, I received an email stating they could not complete my order, it was cancelled and my money refunded.

WHAT??!!! I waited three weeks for nothing! I mean you didn't know after one week that you didn't have stock for my order?

Fool me once...shame on you....fool me twice.....I don't think so.

Buyer beware!!!

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1 comment
Guest

Three years later and this company still sucks

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