Covercraft
Covercraft Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Covercraft has 1.7 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Quality products, No pros covercraft is a crooked company.
Cons: Covercraft is run by trashy leadership and mindless minions, Never deliver on time & forgets your order, Never delivered on time.Recent recommendations regarding this business are as follows: "Buy elsewhere", "Stay on top of your order", "Stay on top of your orders!", "Buyer be ware of their return policies and the way I was treated.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Covercraft has 1.7 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Quality products, No pros covercraft is a crooked company.
Cons: Covercraft is run by trashy leadership and mindless minions, Never deliver on time & forgets your order, Never delivered on time.Recent recommendations regarding this business are as follows: "Buy elsewhere", "Stay on top of your order", "Stay on top of your orders!", "Buyer be ware of their return policies and the way I was treated.".
Most users ask Covercraft for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Turnaround Time. The price level of this organization is high according to consumer reviews.
Media from reviews
Foley, Alabama
Poor customer service
This has to be the worse company fir customer service.
After discussing the problem with the customer service SUPERVISOR I might add she told me in an email " Do what you want".
I returned my dash mat and they kept 20% as a restocking fee yet orders are made to order so some poor sod will end up with my dash mat thinking they made it for them.
Please think twice before ordering and read all reviews every site as poor 1 star reviews.
User's recommendation: Buy elsewhere
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wichita Falls, Texas
Product was never received
SOrdered product over a year ago called customer service twice & still waiting for the results. Ordered recently its been over a month a still havent received it.
- Quality products
- Never deliver on time & forgets your order
Preferred solution: Full refund
User's recommendation: Stay on top of your order
Pauls Valley, Oklahoma
LIARS AND SCAM ARTISTS. These guys are CROOKS!
If you ever plan on buying something here, DO NOT EXPECT a refund. Just keep the item, because even after you return an item with confirmation from USPS you WILL NOT I REPEAT YOU WILL NOT get a refund.
These guys are crooks and they keep both your money and the product you ordered. These guys are CROOKS!
- No pros covercraft is a crooked company
- Covercraft is run by trashy leadership and mindless minions
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
El Paso, Texas
Following up on my order & dispute about an order never received!!!
Never received the product I ordered. Its been over a year now.
Following up on the recent order I put in over a month ago. Hopefully I receive it soon???
Crossing my fingers. Will see!!!
- Quality products
- Never delivered on time
Preferred solution: Full refund
User's recommendation: Stay on top of your orders!!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Sydney, New South Wales
Change
Return tha case iPhone 15 I n id 778******** with tha case difference tha case in return tha case iPhone case
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Order never updated or shipped
I ordered a custom-made dash mat on 1/16/21. It was supposed to ship on 1/29/21.
The order status never updated. I reached out to them three times, with no response to my emails (which they request the issues to be responded via email not phone). I filed a complaint with the BBB last week. I decided to file a dispute of the transaction with my credit card company as well.
I have dealt with them before with no issues either directly or through automotive stores where you can also order their products from. It is a shame.
Next complaint going to the attorney generals office of their corporate location in Oklahoma. Beware
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Company accused me of lying and returning damaged goods.
Purchased a LaBra front end cover for my vehicle. Followed written instructions to include cleaning and waxing the front of the car.
Drove aprox. 5 miles when the top portion of the car cover started separating from the car around the head lights. Pulled over and took it off. Drove another 5 miles and the bottom cover started separating from the car.
Again I pulled over and removed it. Called Covercraft for a return authorization number, explained what happened and my evaluation of the product which was a design flaw on how it attached around the head lights. Payed $38.00 to ship it back. They claimed that the manufacture inspected the item and claimed that it was dirty and there was damage to it.
They did send me pictures, but I was not able to open them. The person I had emailed, which was a sales rep. accused me of being a lyre and that if I posted any negative feedback that was not true, they would take swift legal action against me. This sales rep.
when asked what his name was and position did not reply back with this information. I don't want a dime back from this company.
What I do want as an apology for the actions of this sales rep. saying I was a lyre and threating me with legal actions.
Preferred solution: Apology
User's recommendation: Buyer be ware of their return policies and the way I was treated.
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