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Covenant Eyes

Covenant Eyes

www.covenanteyes.com
What is your customer experience with Covenant Eyes?

Covenant Eyes Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Covenant Eyes has 2.6 star rating based on 4 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Review authors value the most Insurance Plans Acceptance and Exchange, Refund and Cancellation Policy. Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.

Anonymous
map-marker Flint, Michigan

Supportive Service

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Very short wait times for calling. Customer service is actually nice and you talk to real people not AI.

You can chat with real people too but the hours are minimal that you can talk to them. They walk you through setting up, and helping with technical issues if you need it.

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Anonymous
map-marker Los Angeles, California

Your still taking money out of my account

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I have asked you to cancel my subscription since day one and you continue to take $17 out of my account. Its obvious that you dont really give a damn because youre not listening to me and you continue to take money.

Stop taking money out of my account and cancel my account. Can you understand that?

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Jerome W Znq

Stop membership

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I requested that you end my account please stop taking money out of my account I do not want this membership

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Preferred solution: Full refund

Bobby S Onz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Use to work well now it's just so-so...just like other filtering software!!

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Covenant Eyes use to detect adult images from sites such as flickr. It no longer does.

Customer service tells me to have my accountability person change my settings to accountability and filtering vs. just accountability.

The same algorithms that would detect the adult images and send a message to my accountability person are the same algorithms that would block the site.

The algorithms ARE NOT WORKING!!!!

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Loss:
$180
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

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