Covenant Eyes Reviews
Covenant Eyes Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.1 star rating based on 2 reviews; consumers mostly dissatisfied. Rating distribution shows 100% unfavorable. Reviewers note high price level, value diversity of products and refund/cancellation policy, but report issues with customer service and reliability.
Key Takeaways for Future Customers
- Expect subscription membership billing scrutiny and to verify cancellation.
- Customer service offers real-person phone and chat support with short waits but limited hours.
- Product mix includes accountability and filtering features; performance may vary.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing, refunds, and subscription cancellation.
- Reliability and filtering accuracy complaints; some features reportedly stopped working.
- Limited customer service hours despite positive interactions when available.
Positive Feedback
Short wait times to reach real people who assist with setup and technical issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.1 star rating based on 2 reviews; consumers mostly dissatisfied. Rating distribution shows 100% unfavorable. Reviewers note high price level, value diversity of products and refund/cancellation policy, but report issues with customer service and reliability.
Key Takeaways for Future Customers
- Expect subscription membership billing scrutiny and to verify cancellation.
- Customer service offers real-person phone and chat support with short waits but limited hours.
- Product mix includes accountability and filtering features; performance may vary.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing, refunds, and subscription cancellation.
- Reliability and filtering accuracy complaints; some features reportedly stopped working.
- Limited customer service hours despite positive interactions when available.
Positive Feedback
Short wait times to reach real people who assist with setup and technical issues.
Flint, Michigan
Supportive Service
- - Very short wait times for calling.
- - Customer service is nice and you talk to real people, not AI.
- - They walk you through setup and help with issues.
Very short wait times for calling. Customer service is actually nice and you talk to real people not AI.
You can chat with real people too but the hours are minimal that you can talk to them. They walk you through setting up, and helping with technical issues if you need it.
Los Angeles, California
Your still taking money out of my account
- - I have asked to cancel my subscription, but $17 is still charged.
- - Please stop charging my account and cancel the subscription.
I have asked you to cancel my subscription since day one and you continue to take $17 out of my account. Its obvious that you dont really give a damn because youre not listening to me and you continue to take money.
Stop taking money out of my account and cancel my account. Can you understand that?
Stop membership
I requested that you end my account please stop taking money out of my account I do not want this membership
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUse to work well now it's just so-so...just like other filtering software!!
- - Covenant Eyes no longer detects adult images on Flickr.
- - Support says switch to accountability+filtering instead of accountability.
Covenant Eyes use to detect adult images from sites such as flickr. It no longer does.
Customer service tells me to have my accountability person change my settings to accountability and filtering vs. just accountability.
The same algorithms that would detect the adult images and send a message to my accountability person are the same algorithms that would block the site.
The algorithms ARE NOT WORKING!!!!
Preferred solution: Deliver product or service ordered
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