Covenant Care
Covenant Care Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.0 star rating based on 1 customer review; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.
Positive Feedback
Covenant Care reviews note a good therapy program when it is provided regularly.
Negative Feedback / Risk Areas
- Covenant Care customer complaints describe staff neglect, including ignored call lights and refusal to assist with therapy.
- Reports of residents left in soiled briefs for hours and dietary needs not met, causing missed meals.
- Concerns about rude or abusive behavior from certain CNAs and nurses and weak customer service response.
Key Takeaways for Future Customers
- Do not come here is a recent recommendation; read Covenant Care reviews carefully before deciding.
- Verify therapy scheduling, meal accommodations, and ask about billing or refund policies and staffing levels.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.0 star rating based on 1 customer review; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.
Positive Feedback
Covenant Care reviews note a good therapy program when it is provided regularly.
Negative Feedback / Risk Areas
- Covenant Care customer complaints describe staff neglect, including ignored call lights and refusal to assist with therapy.
- Reports of residents left in soiled briefs for hours and dietary needs not met, causing missed meals.
- Concerns about rude or abusive behavior from certain CNAs and nurses and weak customer service response.
Key Takeaways for Future Customers
- Do not come here is a recent recommendation; read Covenant Care reviews carefully before deciding.
- Verify therapy scheduling, meal accommodations, and ask about billing or refund policies and staffing levels.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Bad Care
- - Therapy not provided and call lights ignored.
- - Dietary needs aren't followed and meals are unavailable.
- - Hygiene and bathroom issues are reported.
I would not put my worst enemy here, Try pooping and peeing in a brief, then sitting in it for up to 5 hours or more. Try being unable to eat your meals because dietary cannot follow your dietary needs so you have to buy food or go without...sometimes 2 meals in a row... They refuse to get you up for therapy and they ignore your call light, Do not come here for therapy, you will regret it,
i come here for come her
- Good therapy program if i could ever get it regularly
- Certain cnas and nurses treat patients badly
Preferred solution: Let the company propose a solution
User's recommendation: Do not come here
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