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Courtesy Nissan

Courtesy Nissan

www.courtesynissan.com
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Donald P Qsu

Poor service

AI Highlights
  • - Took a 370Z to Courtesy Nissan for a service light; O2 sensor defective.
  • - Repair cost was just over $500; light returned soon after.

I took my 370Z Nissan to Courtesy Nissan in Richardson Texas because the "service engine soon" light was on. I was told I had a defective O2 Sensor.

The cost of the repair was slightly over $500.00. Less than 150 miles later

the "service engine light" is on again. I had run over some sort of debris on the highway prior to the service light coming on, but I personally inspected

the under side of the car before I took it to the dealer, and what I saw was

possible damage to the wire harness connector near the O2 sensor, but

no physical damage to either one of the O2 sensors. Now I am wondering

if maybe the dealer just reset the computer to get the light to go off, and if

they even actually replaced anything. I wish I would have told them that I

wanted to see the damage to the sensor before I gave them permission to

replace it.

Don Priest

Dallas, Texas

Phone 214/502-****

Loss:
$500
Cons:
  • Customer service
Reason of review:
Poor customer service
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