Courier Post
Courier Post Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Courier Post has a 1.5 star rating based on 3 customer reviews, with consumers mostly dissatisfied and a 100% unfavorable rating distribution noting frequent delivery failures and billing problems.
Positive Feedback
Some customers found occasional satisfactory coverage and a few timely issues; limited praise for specific stories and community notices appeared in Courier Post reviews.
Negative Feedback / Risk Areas
- Repeated delivery issues and missed papers causing cancellations and complaints about delivery.
- Billing errors, double charges, and unresolved refunds despite promises of credits.
- Poor customer service responsiveness and uninformed employees handling subscriptions.
Key Takeaways for Future Customers
- Check recent Courier Post customer complaints and reviews before subscribing.
- Monitor billing closely and expect persistence when seeking refunds or credits.
- Be aware delivery reliability and customer service may be inconsistent.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Courier Post has a 1.5 star rating based on 3 customer reviews, with consumers mostly dissatisfied and a 100% unfavorable rating distribution noting frequent delivery failures and billing problems.
Positive Feedback
Some customers found occasional satisfactory coverage and a few timely issues; limited praise for specific stories and community notices appeared in Courier Post reviews.
Negative Feedback / Risk Areas
- Repeated delivery issues and missed papers causing cancellations and complaints about delivery.
- Billing errors, double charges, and unresolved refunds despite promises of credits.
- Poor customer service responsiveness and uninformed employees handling subscriptions.
Key Takeaways for Future Customers
- Check recent Courier Post customer complaints and reviews before subscribing.
- Monitor billing closely and expect persistence when seeking refunds or credits.
- Be aware delivery reliability and customer service may be inconsistent.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cherry Hill, New Jersey
Has not issued credit even though they admit I am due a credit
- - Feb 3, 2025 double charged; after multiple calls I canceled on Mar 25 and still have not received a $39.98 credit promised to resolve the charges.
On February 3, 2025, the Courier Post double charged my subscription on my credit card. I called Courier Post Customer Service and was told by Nicole that I was correct and she would correct it.
After waiting one month and being double charged again on my credit card, I called Courier Post Customer Service again and was again told I was correct and would get a credit of now $39.98 within five business days. After waiting and not getting the credit, I called again and was told the same thing.
On March 25th, I called again and canceled my subscription, and the Courier made me wait on hold for more than one hour while they canceled my subscription and worked on my credit that they acknowledged I was due. I still don't have my credit.
- Customer service is ineffectual
Preferred solution: Full refund
User's recommendation: watch your bill closely
Advertisement
I intend to publicly announce by advertisements to announce public hearings set for Monday February 2024 for land use variance. Address is 400 Jackson Street Camden
- Unknown
- Unknown
User's recommendation: Satisfactory
I was attempting to enquirer about the pricing of the Community Courier and shipping etc, this was all after hours on a Friday night so not to receive a code to verify who I am the system ran out of t
Ran out of time, no code sent, after hours on Friday Im good with that will request after the new year!
User's recommendation: Golden
News coverage
Giant Halloween show. 1500 people atleast 535 kettlerun rd Evesham Twshp.
Tonight 6 to 8. Mario papaneri Tony papaneri
Georgetown, Delaware
Bill and delivery
I never know when and if I will receive the paper
I have asked numerous times that they attach the paper to my doorknob because I have a bad foot
The problem still exists
Trenton, New Jersey
I have asked repeatedly to have my paper deliver in a plastic bag attached to my doorknob
It is just put CV on the floor outside of my apt. I am disabled and need it done that way
I also never received the paper for three days
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave not had paper delivered in over 2 weeks
- - Paper not delivered for 16 days.
- - Escalated, but delivery still not made.
- - I was billed but did not receive the paper.
I have not had my paper delivered in 16 days. I call the customer service number and they assure me that they have escalated the problem to the proper individuals yet I still don't have a paper.
They were able to bill me for a paper but somehow are unable to deliver it. I have left multiple phone messages with many Courier Post individuals and no one can even call me back with an answer.
Preferred solution: Deliver product or service ordered
User's recommendation: Don't subscribe
Gloucester City, New Jersey
Delivery issues
- - Delivery was late or not at my doorstep by 6am.
- - Escalation to the district manager; deliveries are earlier but still not at my doorstep.
I was having problems with paper delivery, numerous times when I was not receiving the paper, or it was delivered late. Their policy states delivery by 6am and on your door step.
Customer service is a real joke, as all you get is the same run around.
Finally, when I stated that I was going to cancel, they supposedly escalated the issue to the district manager.
So far, the paper is getting delivered early, but I still have to walk out to the end of the driveway to retrieve it. That's not doorstep delivery
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivery problem
Once again carrier failed to deliver a paper
6 times in less than 2 weeks is very poor service. If I fail to get the Thanksgiving issue, I will be requesting a refund.
Preferred solution: Let the company propose a solution
Deptford, New Jersey
Non delivery
- - Paper wasn't delivered; a 7 a.m. call said it's too late for delivery.
- - Yesterday's paper was included with the next-day delivery.
I didn't get my paper delivered and when I called at 7 a.m. they said it was too late to get a paper delivered and credit would be applied to my account.
Instead what was done was they put yesterdays news paper in with the next day delivery. WHAT AM I GOING TO DO WITH OLD NEWS????
All I ask is my paper to be delivered!!!!!I'm sick of calling and complaining and nothing is done anyway
Preferred solution: Deliver product or service ordered
User's recommendation: If you want late news or undelivered paper sign up!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRepeated failures to deliver Sunday paper
- - Customer was told coupons would be in Sunday paper, but the paper arrived without coupons on multiple dates and delivery issues led to cancellation.
On 2/1/21 I contacted the courier post and specifically asked your employee if the Sunday paper contained coupons as your competitors do. Her reply was a solid yes.
Having had repeated delivery issues with TPI, we thought we would give your paper an opportunity. Here are the results, 2/7 received the paper without coupons. Called CP received a credit any apology. 2/14 no pare was delivered, we were offered the option of having the Sunday paper delivered the following Monday.
Why would I want old news? 2/21, received the Sunday CP without any coupons. Remember, we are only interested in the COUPONS. I called many of the numbers on your website, each one delivered 3 or 4 advertisements for AT&;;;;;;;;;;;;T exclusive offers.
I did finally contact one of your team members in the Philippines who spoke poor English. She also spoke so fast I had to ask her slow down so I could attempt to understand what she was saying. Her statement was it was up to the local advertisers to decide to include coupons in the Sunday edition. When I informed her we were told during our very first conversations the coupons would be included with the pap, shehe found that amusing and laughed at me.
So, I'm informing your paper that I am cancelling my subscription and should your company send me a bill for any reason I'll put the bill with your paper in y trash. Too bad I don't have a puppy to house train, your paper would at least serve a purpose in that regard.
- Untrained employeees
- Uninformed employyees
Preferred solution: Full refund
Says they only want coupons, then complains if they get delayed
Clementon, New Jersey
Jim Walsh, the Unethical Reporter
- - Accuses Courier Post editor Jim Walsh of selling out to a New Jersey political boss.
- - Claims Walsh writes misleading stories to harm others.
It is sad to see how Courier Post has sold out to an unethical political boss in New Jersey. One example of a sold out editor is Jim Walsh.
Walsh is desperate and needs money and his job, so when a political boss tells him to write a misleading and damaging story to harm others, the Sell Out Reporter Jim Walsh has no problem contributing to the negative misleading stories that are created by the political bosses in NJ.
Walsh should be ashamed of himself for allowing himself to sell out. Jim Walsh is a disgrace to Journalism. His misconduct is blatant.
What an evil person who has sold himself to the Jersey Devil.
You are a disgusting person Jim Walsh, Shame on you.
Walsh is a drunk and is in the KKK
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To make matters worse Kevin Mc is listed as the customer service on their page but both his phone and email go nowhere, meaning they don't OFFER customer service. If you call the 888, you get a national office, that has zero clue of what the delivery issues are locally and does not offer any type of proper remedy for their terrible local drivers' performance.