Courier Journal Reviews
Courier Journal Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Courier Journal has a 4.6 star rating from 3 reviews; consumers are mostly satisfied and 100% would likely recommend the service.
Key Takeaways for Future Customers
- Expect attentive customer service representatives and helpful resolution on promotions.
- Price level reported as medium; consider subscription and billing options before committing.
- Courier Journal reviews note diversity of products and digital access concerns.
Negative Feedback / Risk Areas
- Repeated call terminations and poor phone handling.
- Billing increases and rate confusion reported.
- E-newspaper connection and cancellation friction.
Positive Feedback
Service reps have been helpful and were able to apply a lower promotional rate for some customers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Courier Journal has a 4.6 star rating from 3 reviews; consumers are mostly satisfied and 100% would likely recommend the service.
Key Takeaways for Future Customers
- Expect attentive customer service representatives and helpful resolution on promotions.
- Price level reported as medium; consider subscription and billing options before committing.
- Courier Journal reviews note diversity of products and digital access concerns.
Negative Feedback / Risk Areas
- Repeated call terminations and poor phone handling.
- Billing increases and rate confusion reported.
- E-newspaper connection and cancellation friction.
Positive Feedback
Service reps have been helpful and were able to apply a lower promotional rate for some customers.
Customer service has just hung up on me four times before sending me to
After verifying account...I asked for "account status"...4×...then the call was terminated.
Im calling about e-newspaper connection problem.
User's recommendation: I have no recommendations for when an AI assisted robot just terminates a call...HAL ..HAL...HAL...YOURE NOT LISTENING!!
Resolved: Bill bring raised
Company fixed the issue and I have been provided with discount on future orders. Lowered monthly rate by $12 for a fee I had no idea I was paying for. Called subscribers department.
Paper is being smaller every day with news about Louisville, Kentucky, and always loaded with commercials from businesses. My rate has been raised and I wanna know why.
User's recommendation: Cheaper rates
New York, New York
Cancel subscription plz
Need to cancel subscription for Rosalie Carlisle at 158 Arrowhead lane Shepherdsville Ky 40165. No longer able to see at my age
User's recommendation: Don’t use
Good experience
Felt that I should get a better rate due to courier Journal does not offer annual billing. Service rep was very hrlpful
Billing and subscription
I was told last year my rate would be $59.99 annually but starting in April it was monthly $10.99. Lian was able to get me into a $6.99 promotion due to my inconvenience.
User's recommendation: I have told my friend a to go to digital.
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