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Courage Kenny Rehabilitation Institute

Courage Kenny Rehabilitation Institute

What is your customer experience with Courage Kenny Rehabilitation Institute?

Courage Kenny Rehabilitation Institute Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

The Courage Kenny Rehabilitation Institute has a 2.3 star rating from 1 review and consumers are mostly dissatisfied; the rating distribution is overwhelmingly unfavorable and reviewers note a low price level and value Insurance Plans Acceptance.

Positive Feedback

Reviewers appreciate the facility accepting insurance and note accessibility of services despite concerns about diversity of services.

Negative Feedback / Risk Areas

  • Repeated complaints about nursing and nighttime disruptions affecting sleep and care quality.
  • Concerns labeled as customer complaints regarding unresponsive customer service and staff communication.

Key Takeaways for Future Customers

  • Read Courage Kenny Rehabilitation Institute reviews and confirm insurance acceptance before scheduling.
  • Expect possible issues with nursing communication; discuss care routines and expectations with staff in advance.
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Media from reviews

Courage Kenny Rehabilitation Institute - Nursing follies
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Johana S Dqu

Nursing follies

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AI Highlights
  • The swim instruction did not prompt dressing.
  • A sign on construction paper said not to disturb overnight; pills would be collected in the morning.
Courage Kenny Rehabilitation Institute - Nursing follies

Writing the word "swim" in English on the ' Wednesday morning instruction card is not enough to prompt orderlies to dress me in my bathing suit.

The facility devised a sign on construction paper to hang on my door that said “do not disturb overnight with pre-packaged pills , client will collect them at nursing station in the morning “. The RN could not be bothered read this and invaded nightly at 3am in spite of my insomnia DX

Preferred solution: Let the company propose a solution

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