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Countryside Covers

Countryside Covers

www.countrysidecovers.com
What is your customer experience with Countryside Covers?

Countryside Covers Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Countryside Covers has a 1.0 star rating from 1 review and poor sentiment; Countryside Covers reviews warn readers to think twice before buying.

Positive Feedback

No clear positives reported in the available review; purchase was a new ARE topper installed by the seller.

Negative Feedback / Risk Areas

  • Customer complaints about product fit and damage on delivery and installation.
  • Complaints about customer service handling of exchanges and refunds and refusal to accept responsibility.
  • High price level noted alongside concerns about warranty or repair coverage.

Key Takeaways for Future Customers

  • Inspect toppers on delivery and ask detailed fitment questions before purchase to avoid installation issues.
  • Document damage and ask about exchange, refunds, and service policies in writing to address potential disputes.
  • Consider comparing other brands and reading Countryside Covers customer complaints and reviews before committing.
View full overview ›

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Don L Uhy

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Verified Reviewer
| map-marker Dayton, Minnesota

Dissatisfied with product and service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Topper rubbed the cab backup light, causing noise.
  • - Moving it back half an inch fixed the noise.
  • - Fiberglass coating is scratched all over the topper.
Updated by user Nov 03, 2023

Herd nothing from country side covers, I don’t know if they have been notified from pissed consumer or not. Also have not herd from ARE toppers.

Next week I will check with the attorney general. And or a lawyer.

Original review Oct 27, 2023
Bought a ARE topper from Countryside Covers, mapleGrove , MN. 10/27/21 .

Didnt Drive the truck much, noticed a noise in the roof of the truck, brought it to a Dodge Ram dealer thinking that the noise was coming from the roof? They found it was the topper was rubbing on the roof backup light on the cab roof. They moved the topper back 1/2 and that fixed the noise. Then I noticed that the topper had scratches all through the fiberglass coating.

Brought it back to the dealer, Countryside Covers, they said to buy a new Cab light and gave me some touch up paint. Weather was not good, never did paint it. Noticed the topper wasnt closing properly in the back. Then was always leaking water from the latch, once again I didnt use the truck much.

I still only have 16,000 miles on it. Brought back to Countryside Covers. They said again that I should buy a new light . And said that it was my fault that I covered it up with a topper.

I told the Owner that I should not have to pay for a new light for something that I bought new from them and installed by them. I asked why they didnt order the topper with a notch at the top for the light for my 2021 Ram 2500. They said that Ram changed the light without telling the Dealer and Are. I once again said that they were wrong for ordering the wrong Topper.

What can I do, Im just the Customer? Help
Loss:
$3000
Cons:
  • No customer service and not trustworthy

Preferred solution: Get a replacement that fits with the light.

User's recommendation: Think twice about buying from Countryside Covers.

View full review

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