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We submitted an application for insurance with an agent who told us to cancel out current policy. after our meeting, we never heard back from him, he never replied to voice messages or emails. turns out he left the company and never told us or gave us a new contact person. are banks then started calling and saying we had no insurance. we had no choice but to go back to our previous ins co. now counrty is threatening us with collections saying... Read more

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The house was being renovated, and a vandal broke the window, causing our pipes to freeze. Then it thawed and they burst and it froze again. The bathroom above is in the kitchen below. They have denied the claim, saying it was vacant! Our policy says that it isn't vacant if it's being renovated. The tools are frozen in the ice. The supplies are frozen in the ice, and they are saying it wasn't actually under renovation! Our agent saw... Read more

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