New Reviewer

Fraud group

Good morning 1 week back Got a call from Country Club Vacation saying that we have got a gift in the lucky draw and as they are celebrating the 25th anniversary and gave us full presentation and asked to signup the package and only 116 family got special promotion DIVYA gave all presentation and we said we will discuss and come back for collecting things she asked us not to leave coz after 1 hour promo will not be valid then she said all the things are monitered in the camera from dubai HQ.guys working there are preplanned and Drama KingsThey will show you all the feedback from emails.All R
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ID
#1375836 Review #1375836 is a subjective opinion of poster.
Location
Shah Alam, Selangor
Cons
  • Loss my money and they are cheaters
  • Are fraud and bad cusomer exprience
Reason of review
cheating
Preferred solution
close the company

Fraud- malaysia

I received a call from Country Club Malaysia- caller - Pawan- num 012633****. has informed me about the lucky draw that i won. trip to any 7 country.. totally free. When i checked the review of the company, i was shocked to see.. its a fraud company. when i explain this to Pawan about this. he is pretending did not know about this and claim will check it on the google on the bad review. it took him about 5 hours to get back to me and his answer was simply " it was a sabotage from the previous agent, Dear ppl, please dont fall into this trap.. Country Club Malaysia is a big time fraud
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ID
#1231971 Review #1231971 is a subjective opinion of poster.
Reason of review
Poor customer service
New Reviewer

Country club is a fraud company

Received a call from an indian guy Logan from country vacation customer care Malaysia Bangsar to collect gift voucher. I went with my husband to country club fitness last Saturday and they asked us to wait for 5minutes to arrange for briefing session regarding the gift voucher. I never had a chance to read the reviews at that time, and they took 4 hours to brief about the packages.Initially, we refused to take the offer due to high commitments. They tried to arrange and gave us 10k for 5 years package and force us to sign up to take the membership. Paid lumpsum 6k and at last, they gave us the gift voucher. We wanted to cancel the membership within 30min upon sign the agreement, but they said cannot cancel as it's registered in the system. After an hour argument, Uthaya (Manager in country club fitness) convinced us and said will call us back on Monday once discussed with customer care. I'm totally frustrated after reading through the reviews in internet the next day morning. I went to police station and lodge report against the company and contact the bank to hold the payment I made using my credit card. I went to the country club fitness the next day (Sunday) and fought with the fraud team for an hour, but they told us to go meet the cutomer care manager in Bangsar office. We went to meet Rakesh Kumar, I explained what happened in country club fitness and write a report to him. He said its a part of the process and he needs 7 days to talk to his India team which located in Hydrabad. He told us that they will deduct rm1k for cancellation. My husband tried to call him the next day, both of his mobile and office phone switched off. You guys might think why we went and dumb the money without survey about the company, but the situation and they do some magical things to convince us to sign the agreement. Dont get cheated guys! This is my personal experience and I'm the person who always survey things before confirmed, but still these people change our mind. They are fraud and all of them from India.
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ID
#1156939 Review #1156939 is a subjective opinion of poster.
Location
Kuala Lumpur, Kuala Lumpur
Service
Country Club Vacation Malaysia Membership
Cons
  • Loss my money and they are cheaters
  • Are fraud and bad cusomer exprience
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1471
Preferred solution
Full refund

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