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Countingup

Countingup

countingup.com
What is your customer experience with Countingup?

Countingup Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Countingup has a 2.0 star rating based on 9 customer reviews. Consumers are mostly dissatisfied. Rating distribution shows 78% unfavorable. Consumers cite slow payments, billing and privacy concerns, and high price level.

Key Takeaways for Future Customers

  • Many Countingup reviews report accounts being restricted or blocked with funds inaccessible.
  • Customers report long delays on payments and transfers and slow resolution of verification for limited company setups.
  • Expect difficulty reaching human customer service and slow email responses.

Negative Feedback / Risk Areas

  • Recurring account blocks and restricted access leading to business disruption.
  • Delayed transactions and refunds causing urgent payment failures.
  • Poor responsiveness from support, and frequent billing and privacy concerns noted in Countingup customer complaints.

Positive Feedback

Pros: 100, Normally good reported by some users despite broader issues.

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Media from reviews

Countingup - Some person using my address
Countingup - My account is blocked and I was making a transfer to my accountCountingup - I’m don’t have acces for money!
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Show reviews that mention
account money card bank reason bill bills cumbria response payment
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Rashon New
map-marker Ascot, Windsor And Maidenhead

Restricted account account

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No communication from counting up. They have restricted my account for no reason. Do not use this company...,,,

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Vasile Catalin T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Aberdeen, Aberdeen City

My account is boocked

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Updated by user Jan 02, 2026

Perfect

Original review Jan 02, 2026

My account is blocked, I don't know the reason now and I want information why my account is blocked. I have money in my account but I can't use it, please contact me 0755510****

Pros:
  • 100
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Jena Olt

Talk about my account

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I can't make a call need to speak to human it's been not good for a bank I need to speak to human about my money coming from deliroo app

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Kaisa Rpa

Some person using my address

Countingup - Some person using my address

Other person is using my address and I will complain to the court . ..???,?,,?,,?,665565****:///ggggglllll

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Nusrat Qzv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Regarding limited company

I have submitted selfie and ID for limited company. But still pending.

Paid as well. How many days it will take.

User's recommendation: Paid to open a limited company. Not yet solved

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Trenton Qxm

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My account is blocked and I was making a transfer to my account

Countingup - My account is blocked and I was making a transfer to my account
Contains 1 confidential file for company representatives

I was making a transfer to my other account and it blocked my card. I needed to send some money abroad to a family member

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Reymundo Qwe

Blocked card

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Updated by user Mar 09, 2025

No customer service team, no help when you need them, I regret to open this .

Original review Mar 08, 2025

If you have problem in the weekend you are done no one is there to help you. I am thinking of leaving this bank

User's recommendation: Not at all

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Onna Eoe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brighton, England

I’m don’t have acces for money!

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AI Highlights
  • - Cannot access money; the account was closed by the company.
  • - Payment was received on September 17, but funds were not refunded.
Countingup - I’m don’t have acces for money!

I cant speak for any counting members, I'm don't have access for my money, its very bad company! In 17 September Im receiv my payment and On that day counting company close my account!

Its really bad, and stay in my money because dont refund! Really bad company!

Preferred solution: Full refund

User's recommendation: Never

View full review
Derrik Ofk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very bad they no answer if call the, and respond very hard to the email

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AI Highlights
  • - Phone calls ring; robot says service closed.
  • - Email at 4:30 p.m. not answered.
  • - Money has not been returned; the account has not been opened.

I'm very disappointed, I tried to call him many times, the phone rings, the robot answers and says it's closed, it doesn't matter if you call in the morning from 10 o'clock or after dinner, it's still the same, I'm still waiting for him to answer my email from last night from 4:30 p.m. no one answered me yet, I gave them information and they still haven't returned my money back, or to open my account so I can withdraw it

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Sariah Qba

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraudulent

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Robbed my money and are not transferring my funds to my other account has taken over 4 5 days for them to respond

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Athan Scw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My transaction is not credited to my account and the receiver didn't receive it too

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I made a transfer to Mr Olaniyan yesterday and he could not received the money and I asked you to reverse it back to my account because I need it urgently

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Anonymous
map-marker London, England

Card blocat

What happening

Hello, I don't know why my card is blocked, please check or if necessary I should declare it invalid, thank you

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Anonymous
map-marker Cricklewood, Brent

To resolve my account

AI Highlights
  • - Account should be resolved, but no response after providing requested information.
  • - Travel between Cumbria and Sunderland is noted.

please my account should be resolved am stocked at work where I travelled have provided all requested from me and no response and stocked in cumbria going to Sunderland can make a payment from my account and yet now no response

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Anonymous
map-marker Cricklewood, Brent

To resolve my account

My account is disabled and I have provided all ask from me and I need it resolved because that's where I earn money to pay my bills I got accumulated bill to pay please

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Anonymous
map-marker Lehnice, Trnava

0791973****

Hello I just list my phone and now I can't log in to my account because is showing to approve to the online banking but I lost so I can't do nothing now

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Nachelle Qnt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My card is bloked

my card has been blocked for a week without any reason and no one gives me an explanation why and how I have money on my account and I can't do anything with my money neither transfer nor withdraw money and I sent a lot messages and no one notices why I thought at first that you were a serious company, but I see that I was deceived

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