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CougarLife

CougarLife

cougarlife.com
What is your customer experience with CougarLife?

CougarLife Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • CougarLife has 1.8 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Be honest.", "If you are a member just know that some of the Cougarlife Reps like to play games with your profile . they will even change your description and your head title that you want other members to read . so keep checking this each time you visit your profile . ive even complain to the customer service about these different situation with evidence all they would do is email me about creating another profile . when i know that they have done this with my profile who else has the ability to change things around with your profile except the Cougar tech department and you know what you wrote in your profile because most times of course you would visit your profile on the site . if you ask me . if you take the chance of becoming a member . truth be told your probably going to have to put up with some scandalist business with the representatives doing things to your profile without your permission . when they tell you your the only one who has control of your own profile . well thats a lie .".

  • Consumers are not pleased with Billing Practices and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.

View full overview ›
Abbas M Nqi

You're scam

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I never applied, and you changed my card so I had to cancel it. You're a scam dating app.

Why did you charge my card?

Why don't you stop sending me emails?

I reported this to my credit card's fraud department.

View full review
Loss:
$1

Preferred solution: Apology

User's recommendation: Be honest.

Anonymous
map-marker Normal, Illinois

Cancel membership

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I was recently charged $29.98 and $34.99. Could you tell me what those charges are for.

Also I want to cancel my subscription (username is Stevenb1313) effective immediately. Thanks for your help

View full review
Dashon M Ucz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lost my login

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I cant loving and every time I reset my password the email never comes . I just payed 40$ for this and Im not into wasting money .

View full review
Seal6789
map-marker Detroit, Michigan

THEYVE ALSO CHANGE MY TITLE PROFILE .. WITHOUT MY PERMISSION ..

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Hello i never had to log in because im on my computer .. this one time 9/9/22 this rep at Cougarlife had logged me out so i had to do the security factor right before i could update my phone number so therefore i could not receive a code for my security factor ...

so i contacted customer service twice and they would always send this automatic email back to me which is a copy of it below .. they are saying that they would get back to me in 5 - 10 days about this issue .. i dont feel like i should have to wait that long for a simple situation for just updating my phone number just to receive a 2 factor code .. my email is of course michellepupa@***.com ..

my profile name is eal6789 and my old phone is 313 - 456 - **** .. and my new phone is 734 - 608 - **** .. i dont understand while in the first place while i was logging in and when the next step was the 2 factor to receive the code that there simply was not a link there to ask if the phone number had changed then possible right there it could of been upgrade so my profile could open up to me ..

could possibly be that ive complained about my profile not having any messages or winks .. but only views and ive been a member of Cougarlife for years ..

and also i can tell you that there have been changing the wordings around on my profile without my permission it could be because i have complained about this .. because when i did this to their members department .. then they want to do my loggin on me and usually i wouldnt have to loggin because i would not log out and i would be on my computer .. anyhow below is their automatic statement that they would email me everytime i would complain to them about this situation ..

please can you help me with my profile ..

Regards ...

THIS IS COUGARLIFE RETURNED EMAIL RESPONSE TO ME FOR MY SITUATION ...

SENT TO ME FROM COUGARLIFE AT : Mon, Sep 12, 2022 1:05 am

Request Update

Dear Member,

Thank you for your email.

This automatic reply is just to let you know that we received your message and will get back to you with a response as quickly as possible. We are currently experiencing a high volume of emails.

We expect to answer your email within 5-10 business days.

We apologize for the inconvenience.

Sincerely,

Customer Service

View full review

User's recommendation: If you are a member just know that some of the Cougarlife Reps like to play games with your profile .. they will even change your description and your head title that you want other members to read .. so keep checking this each time you visit your profile .. ive even complain to the customer service about these different situation with evidence all they would do is email me about creating another profile .. when i know that they have done this with my profile who else has the ability to change things around with your profile except the Cougar tech department and you know what you wrote in your profile because most times of course you would visit your profile on the site .. if you ask me .. if you take the chance of becoming a member .. truth be told your probably going to have to put up with some scandalist business with the representatives doing things to your profile without your permission .. when they tell you your the only one who has control of your own profile .. well thats a lie ..

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