CouCoo
CouCoo Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CouCoo 2.4 star rating based on 3 customer reviews. Consumers are mostly dissatisfied. Rating distribution shows about 67% unfavorable and 33% positive.
Key Takeaways for Future Customers
- Read CouCoo reviews before ordering; customers report unresponsive customer service and refund delays.
- Expect possible delivery delays or returned shipments and limited product diversity.
- Price level noted as high compared to expectations.
Negative Feedback / Risk Areas
- Unresponsive emails and unreachable phone number.
- Refunds and exchange policy problems; customers report money loss and refund delays.
- Delayed delivery, returned-to-origin shipments, and missing return label access.
Positive Feedback
A minority of reviewers gave positive ratings despite the issues listed.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CouCoo 2.4 star rating based on 3 customer reviews. Consumers are mostly dissatisfied. Rating distribution shows about 67% unfavorable and 33% positive.
Key Takeaways for Future Customers
- Read CouCoo reviews before ordering; customers report unresponsive customer service and refund delays.
- Expect possible delivery delays or returned shipments and limited product diversity.
- Price level noted as high compared to expectations.
Negative Feedback / Risk Areas
- Unresponsive emails and unreachable phone number.
- Refunds and exchange policy problems; customers report money loss and refund delays.
- Delayed delivery, returned-to-origin shipments, and missing return label access.
Positive Feedback
A minority of reviewers gave positive ratings despite the issues listed.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Money loss
What kind of bad customer service is this . No reply to my emails or refund , please what is going on . I need my money
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I want to change my order email
They are not picking or replying my mails . The number is unreachable. Please refund my money if you wont attend to my needs .
Preferred solution: I want to change the email on my order and I was told they can’t ship to my UK address I WANT THAT RESOLVED TOO
Villisca, Iowa
Not delivered yet
I have sent numerous texts and no reply!!!
I ordered my product 22 days ago and still not delivered. I checked and it was in transit but sent back toChina?!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI lost link to my return label
- - I cannot access the return label link on Coucoo.
- - The return label is not visible in the return portal, and I need to print it for a DHL drop.
I am dropping my return item at DHL. However, I am unable to access my return label link from Coucoo.
I would like a way to now print my return label because I did not do that yet. I don't see it in my return portal.
Preferred solution: I need another copy of my return label for order number #99182
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