CottonOn
CottonOn Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
4.2 star rating based on 3 customer reviews; 100% would likely recommend. Recent feedback highlights delivery address problems and appreciation for exchange, refund and cancellation policy and store location; price level rated medium.
Key Takeaways for Future Customers
- Check delivery options carefully when reading CottonOn reviews and confirm address to avoid returned packages.
- Expect a medium price level and clear exchange and refunds procedures valued by reviewers.
Negative Feedback / Risk Areas
- Delivery to PO boxes may fail and lead to returned orders, a common CottonOn customer complaints theme.
- Occasional need to contact customer service for re-delivery or resolution was reported.
Positive Feedback
Reviewers praise the exchange and refund policy and store location; one report noted quick resolution when contacting the team.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
4.2 star rating based on 3 customer reviews; 100% would likely recommend. Recent feedback highlights delivery address problems and appreciation for exchange, refund and cancellation policy and store location; price level rated medium.
Key Takeaways for Future Customers
- Check delivery options carefully when reading CottonOn reviews and confirm address to avoid returned packages.
- Expect a medium price level and clear exchange and refunds procedures valued by reviewers.
Negative Feedback / Risk Areas
- Delivery to PO boxes may fail and lead to returned orders, a common CottonOn customer complaints theme.
- Occasional need to contact customer service for re-delivery or resolution was reported.
Positive Feedback
Reviewers praise the exchange and refund policy and store location; one report noted quick resolution when contacting the team.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
New Store Suggestion
- - Suggest opening a Cotton On at North East Mall in Hurst, TX.
- - Mall hosts Primark, Gashapon, Sephora, Fossil, Michael Kors, Hollister, PacSun.
Hello Cotton On team,
I have a suggestion that could really help grow your market share and store footprint in Texas, as I know your brand is currently expanding. I heavily suggest opening a new location inside the North East Mall in Hurst, TX! The mall is seeing a wave of incoming retailers, including a new anchor (rapidly expanding Irish retailer Primark) and other tenants, including the extremely popular Japanese toy store Gashapon. The mall also features an impressive roster of tenants such as Sephora, Fossil, Michael Kors, Hollister, PacSun, and more! North East Mall would be a perfect fit for a Cotton On store. The mall also has an amazing location, located right next to one of the busiest interchanges in Tarrant County (Loop 820 and SH 183/121). It pulls shoppers from not just Hurst, but also the surrounding cities of Bedford, Euless, Richland Hills, North Richland Hills, Haltom City, Fort Worth, Keller, Watauga, Grapevine, Colleyville, and even North Arlington. If you do make this decision, I suggest locating in the Dillard's wing. I hope you take my suggestion.
Thank you,
A devoted shopper
- High quality
- Trendy designs
- Attractive store fronts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAs soon as I contacted them they immediately took care of the problem
My order was sent back to the company, because they dont deliver to ISPS . But was over told that dont deliver to post office usually it will automatically g on to alternative address
User's recommendation: Make sure they will deliver to the right address
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Did not receive my order
Company fixed the issue and I have been provided with apology. I called the retailer personally and they immediately sent my order to me. I received it within four days.
Good once I talked to someone
My item was not delivered. It was supposed to be delivered to a post office box, but it went back via UPS. I can give my home address to be re-delivered.
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