New Reviewer

Want a refund for both dates

I got charged 13.99 on 12/18 and i cancelled due to on 11/18 i never recieved anything anfld got charged a 1.00.
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ID
#1429840 Review #1429840 is a subjective opinion of poster.
Location
Corpus Christi, Texas
New Reviewer

COSTUME CRAZE

Because they insist, thank goodness I sent my return back to them UPS and paid $8.43.My package was returned to them 10/7/2011 today is 11/3/2011 and I have yet to receive my credit The item was returned due to the fact the the quality was horrid , I emailed them once they explianed they were so busy it would take 3-4 weeks before I would recive my refund. I sent another email and they will not respond . Do not order from these folks bad service, bad quality of costumes. I want my money back and cant seem to get it.
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ID
#272576 Review #272576 is a subjective opinion of poster.
Location
Portland, Oregon
New Reviewer

Costume Craze is a scam - didn't mail order

Worst online ordering experience ever. I ordered my costume 6 weeks in advance. It never got here and now its the day before I need it and I am empty handed. I spent hours on the phone with both them and the post office, even going to my local post office and waiting in line for 45 minutes just to have them tell me to contact customer service. Customer service told me I could start a mailing inquiry but it would take 10 days (no refund) or cancel the order and reorder. So basically I was SOL. They hung up on me when I asked to talk to a supervisor and didn't even offer me a coupon or free shipping for my hours of trouble. I would never order from here again, feels like a scam.
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1 comment
#382053

Finally received a refund over a month later. Horrible experience, will never use them again

ID
#270925 Review #270925 is a subjective opinion of poster.
Location
Chicago, Illinois
Loss
$65

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