Tony S Ufw
map-marker Monaco, Monaco-Ville

Trying to get a refund

Shocking company to deal with. They have lied on their site with regards to times and delivery. Ive asked for a refund on items x 7 emails have been sent regarding a refund and they are avoiding all communication. Fraud company and no one should order from them. Scam site and shocking customer service.
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Loss:
$100
Cons:
  • Customer service

Preferred solution: Full refund

User's recommendation: Do not use this site. Scam

Akaylah M

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Verified Buyer
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Verified Reviewer

They haven’t responded to my email about a refund

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Cosplaysky - They haven’t responded to my email about a refund
Cosplaysky - They haven’t responded to my email about a refund - Image 2
Updated by user Aug 08, 2022

They blocked my email still without a refundDONT BUY FROM THEM

Updated by user Jul 18, 2022

They still haven’t refunded my money and they also haven’t reached out to me at all. Don’t buy from this company they will scam you!!!

Original review Jun 18, 2022
The costume was tighter than I expected, so I emailed to get a refund and there was no response. They said to contact within two days, but it's already been a day with no response.
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Loss:
$122
Pros:
  • Fast delivery
Cons:
  • Slow to respond
  • No way of contacting customer service
  • You have to cover the cost of shipping returns

Preferred solution: Full refund

User's recommendation: Size up

Brian G Ypa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lodi, California

No refund

Its been nearly 6 weeks , I havent got my refund , one week they tell me it is stuck in customs, than this week they tell me they cant find my info , my whole expert its this delivery ,package contents was a disappointment from the start , I want my refund and they are doing everything to not give it to me, Im a pissed consumer
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Brian G Ypa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No order number was given

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I made a order for 200$ and never received a order confirmation or info to traci my package, and their is no way of getting ahold of company by phone, Ive sent emails and no response.
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Cons:
  • No way of contacting customer service

Preferred solution: Let the company propose a solution

Tamlyn H

No responce

I have emailed twice in the last couple of days with no response. Are you a legitimate retailer or do you need to be reported.
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Preferred solution: Please contact me on order# 9031072 on delivery time.

User's recommendation: As of now would say do not order from this website. I've put in 2 inquiries of an order of over $200 with no response.

chris j Miu
map-marker Vallejo, California

CA1522

Item was fullfilled but Tracking number is not working
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Loss:
$160
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Reeves Ofq

Failure to contact Cosplaysky for refund!

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Earlier this month I ordered one product from CosplaySkyan E-mail c.However, I no longer need it since I previously ordered and received the item several months ago.. I previously sent CosplaySky an E-mail cancelling the order. However, they still shipped the item and sit arrived yesterday 23 April 2019... I desire to return the unopened package for a refund as per CosplaySky's return policy. I have not received any communication from them.......
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Pros:
  • Availability of products
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Jack A Qpy

Return of unopened product

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Earlier this month I ordered one of you products. However, I no longer need it. I sent you an E-mail cancelling the order, however, you still shipped it and it arrived yesterday, 23 April 2019. I desire to return the unopened package for a refund as per your stated Return Policy. Please respond to this message and provide specific directions for the return of this item. Jack Albrecht jack9548@***.net 707-426-**** in California
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Cons:
  • Cannot contact you by your e-mail
Reason of review:
Return procuct and receive refund

Preferred solution: Full refund

Anonymous
map-marker Rotterdam, South Holland

Happy shopping experience on cosplaysky

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Three months ago, I bought Star Wars: Episode I - The Phantom Menace Padme Amidala Cosplay Costume at cosplaysky. I received them before long. I found cosplaysky store occasionally. I bought some costumes from cosplaysky. I was very satisfied when I received them. Fantastic! Amusing! It's a happy experience! And after that, I loved cosplaysky. I paid extra for a custom order and they ended up sending me a genaric suit. they corrected their mistake and sent me the tailored size for $30 shipping and allowed me to keep the generic suit they sent by mistake. This was extremely helpful. The suit is amazing with real metal parts. leatherette looks and feels awesome. Thank you so much!Whenever I want to buy something about cosplay costumes, I'll come to cosplaysky. Their cosplay costumes are attractive. How much I like! So I recommend cosplaysky to you all. good perhaps g
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Reason of review:
Good customer service

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