275 CLAIMED LOSSES
3 TOTAL REVIEWS
Taking a risk
Apparently it doesn't matter what their website says, they'll send a partial order and offer to send the remaining items at an additional cost. No one can hold them responsible and they already have your money, so...roll the dice!
Reason of review
Not as described/ advertised
Inquiring on order
Ordered my costume and boots October 3 it said 5-7 days to make and that I would get my costume well before Halloween and then they send an email saying it’ll arrive before 29th-31st. I explain I ordered early enough to have it by the time I needed it the 24th. Now I’ve sent at least 6 messages to get a status and the only thing I got back was from the first email saying I would have it delivered by the 29. Well I have not gotten any information about it being shipped and tomorrow is the 29th!! That’s the last day I have a place to wear it. I’ve called 3 numbers and all say not in service so I just need all my money back which was almost $300!!! I could have made my own costume myself but spent money to get the Selene underworld and boots. I’m ready to contact a lawyer because I feel I’ve been scammed!!
I have order a hela costume style B with style A sleeves from this website. This is really amazing costume. I choose customize and it took about 2 week to arrives. This is really fast to me. The Hela costume really good quality, the fabric used as well as the stitching and seams. The shipping was fast and the communication with the seller was exceptional. They are friendly, helpful and very prompt in their replies. Since I give them the wrong size, they help remade a new one for me for free. I cannot say enough good things about this company they are so wonderful to work with. This is the first website that I would like to recommend other people. They really the original factory as they said. The price I got from them is lower than other website. And the quality is better than others. I am planing to customize a wonder woman cosplay costume for my daughter. This is a good present to her on this Halloween.
Reason of review
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