Corpay
Corpay Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Corpay has 1.0 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Stay away. Research who runs the fleet card service you are using. Do not use Fleetcor!", "DO NOT USE this company", "Stay away".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Corpay has 1.0 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Stay away. Research who runs the fleet card service you are using. Do not use Fleetcor!", "DO NOT USE this company", "Stay away".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rocklin, California
Unreliable and Unethical Business Practices
Fleetcor Funding (ARCO) Unreliable and Unethical Business Practices
Our company had a payment due by 02/05/2025, but on 01/30/2025, Fleetcor Funding (ARCO) suddenly locked all our companys fuel cards without warning, leaving us in a difficult situation. When we contacted customer support, we were met with confusing and unhelpful responses.
The representatives, who sounded like they were from an offshore call center, kept blaming their AI system instead of providing real assistance.
The entire interaction felt sketchy and unprofessionalalmost like speaking to a scam operation. While Im not saying they are running a scam, the way they handled the situation made it seem like they had experience with deceptive practices.
No one ever followed up or resolved the issue, showing a complete lack of accountability.
If your business depends on fleet cards, stay away from Fleetcor Funding (ARCO). Their unreliable service and unresponsive customer support can put your operations at serious risk.
Pittsburg, Illinois
They won't cash my payment
I have mailed them 2 bills, neither have posted to my account, first one was 2 months ago, the second was sent a month ago. I already get the "high risk credit fee" that they bestowed upon me this time last year after they did the same thing.
I send the payments on time with PLENTY of time to get there. The women who keep calling me apparently aren't documenting our conversations correctly. We are closing our account what a nightmare. I ask them how many other people they do this to and they say no one, I'm the only customer that hasn't paid.
It is not my fault! Stay far away! Their online portal sucks, their customer service sucks, my initial rep sucks.
They are nice to you but they are a waste of your time and money! It's a scam!
User's recommendation: Stay away. Research who runs the fleet card service you are using. Do not use Fleetcor!
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerJust Horrible to work with. Awful customer service.
If I could give them a zero, I absolutely would! The worst customer service I have ever dealt with.
We have been trying to get our account information updated for the last 10 months so that we can get access online. They completely refuse to help, but insist on us paying when we don't even have the ability to review the charges. The owner of the company even called, and they would not allow him access or the ability to update our information. I really cannot believe how unprofessional this company is.
It's extremely frustrating and disappointing to say the least. Just horrible - stay away.
Save yourself the hassle and frustration, and do not go with FleetCor!! And we still don't have access to our account.
- Horrible customer service and account access
Preferred solution: Access to our account.
User's recommendation: DO NOT USE this company
Thank you for sharing your experience. We’re very sorry to hear about the frustration and challenges you’ve faced while trying to update your account information.
We understand how important it is to have clear access and transparency when managing your account, and we sincerely apologize if you felt unsupported during this process. Our team would like to assist you directly and work to resolve this issue as quickly as possible.
Please contact us at (855) 353-**** or help@***.com so we can review your account and address your concerns. We appreciate your patience and the opportunity to improve your experience.
Menomonie, Wisconsin
If I could give them a minus 10 I would
Had my wrong email so they turned the bill over to attorney losers they had my phone number but never called me
User's recommendation: Stay away
We hate to hear you had a negative experience with us. We’d like to look into any issues you may have experienced.
For your privacy, please email us at customercare@***.com using reference number 1761**** in the subject line.
In the body of the email, please share your application or account details and a phone number with the best time to reach you. We will be looking for your email.
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Why aren’t you paying online? Why mail the payment in?