Bernadette A Ahp

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Verified Reviewer
| map-marker Sydney, New South Wales

Return of curling wand

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Can someone please contact me on 0422 33**** regarding the return of a curling wand. We have no contact phone number available, return is sitting at Waverley Post Office NSW since 14 June 2023.

Thank you Bernadette Andrikis

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Loss:
$165
Pros:
  • Decent product
Cons:
  • Customer service
  • Email addresses and being able to contact

Preferred solution: Exchange for different product or refund

User's recommendation: There is no contact number as it has been disconnected, email address does not go through either

Shilpa Pua

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Please do not buy anything from them

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I ordered two hair curling wants at the beginning of Dec ‘19. Two weeks later, after chasing with them I only received one which was the incorrect unbranded product.

Since then I kept chasing for the other wand and finally in 2 week of Jan 2020 I received a response from them stating that they ran out of stock. I asked for the refund which I got back the next day. They do not have any phone number and the only way to communicate is via email.

Frustrating. Their website still says that it’s in stock.

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Reason of review:
Poor customer service

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