CORGI HomePlan Reviews
CORGI HomePlan Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Recent recommendations show No recommendation ! and None 0, indicating low customer satisfaction in CORGI HomePlan reviews and sentiment.
Positive Feedback
No positive comments appear in the latest feedback; no praise for service, repairs, or communications was reported.
Negative Feedback / Risk Areas
- Repeated failure to repair boilers and prolonged loss of heating reported in CORGI HomePlan customer complaints.
- Long on-hold times and poor customer service response left vulnerable customers waiting.
- Lack of proactive updates and difficulty retrieving account details were recurring issues.
Key Takeaways for Future Customers
- Check CORGI HomePlan reviews before joining and expect potential delays in repairs.
- Document calls and consider written correspondence if account details or service updates are needed.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Recent recommendations show No recommendation ! and None 0, indicating low customer satisfaction in CORGI HomePlan reviews and sentiment.
Positive Feedback
No positive comments appear in the latest feedback; no praise for service, repairs, or communications was reported.
Negative Feedback / Risk Areas
- Repeated failure to repair boilers and prolonged loss of heating reported in CORGI HomePlan customer complaints.
- Long on-hold times and poor customer service response left vulnerable customers waiting.
- Lack of proactive updates and difficulty retrieving account details were recurring issues.
Key Takeaways for Future Customers
- Check CORGI HomePlan reviews before joining and expect potential delays in repairs.
- Document calls and consider written correspondence if account details or service updates are needed.
Leicester, Leicester
My account details
- - Mrs S Butt cannot locate her customer details.
- - Please call 0116 210**** after 10am any day or mail her information.
Hi I am messaging on behalf of my mother, Mrs S BUTT of 8 Dart Close Oadby Leicester Le2 4ja.
She has been unable to find her customer details if someone could call her at home number (0116 210****) after 10am any day or send a letter with her info that would be brilliant.
Thank you yours kindly
Fakhra Butt
Daughter of mrs s butt
Barnsley, Barnsley
Boiler broke no heatn no hot water pipes leakn
- - Boiler not working; no heat or hot water.
- - Pipes from the boiler are leaking.
- - Please contact Mrs Braithwaite at 0779452****; Policy no. 0C 499234.
Boiler not working. No heatn and no hot water pipes from boiler r leaking
Av rang and rang corgi home plan now and listened t a recorded message since 2 45pm and im still listening t the same message on hold now for over 3hrs 45 mins. This must surely be a record .no one as answered my call.
Please please get in touch
0779452****
Mrs Braithwaite.
Policy no.
0C 499234
User's recommendation: No recomendation !!!!!!!!!
Milton Keynes, England
Poor device and communication
- - Corgi Homeplan services are a major issue.
- - There is no heating and I am cold.
- - I am a pensioner and disabled.
- - I feel no one cares.
As you can see from previous text very angry regarding corgi homeplan services. I still have no heating and sitting here in layers of clothes and duvet. I am a pensioner and disabled and no one seems to care.
User's recommendation: None 0
Failure of insurance provider to repair heating boiler
- - Boiler broke Jan 28; repair date not set.
- - No heating; cold at home and portable heaters don't help.
- - Claim progress via helpline only; no proactive updates.
1) I am a 73 year old pensioner, at home all day. My wife is the same age, and suffers from an underactive thyroid, which means she is unable to effectively regulate her body temperature.
2) We have had no heating since the boiler broke down during the night of Monday the 28th January. It is now the evening of the 23rdn of February, and we still await a date when the boiler will be repaired.
3) The lowest temperatures for seven years have been experienced during this period. We are both cold and unable to keep warm with the use of portable heating appliances.
4) Information regarding the progress of our claim has only been obtainable by telephoning the company helpline. There have been no proactive measures by Corgi HomePlan Ltd to keep me, the customer, informed. This represents a failure in customer care.
6) I have been informed that Corgi HomePlan Ltd are in communication with the boiler manufacturers, but have not been
informed what the outcome is.
This whole episode indicates a failure to put the customer first, and I suggest a review of Corgi HomePlan's practices and procedures at the highest level.
I am unable to recommend anyone to become a customer of CorgiHomePlan.
Preferred solution: Deliver product or service ordered
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