New Reviewer

Cost of infusion drugs for William V Flynn jr

I heard from someone that the drugs my husband is on cost $600/day. We absolutely cannot afford that. Why werent we told the cost of these before we started. Vancamycin snd Cefepine. 6 weeks would cost over $30,000. That is just crazy. After he started he had to go back into hosp so he did not use all the drugs delivered to our home. They want to bring a new order Friday. I do not want a new order. Well use the ones we have and hopefully talk the drs into that being it. We should have been informed of the exhorbitant cost. Thank you Joan Flynn For William V a Flynn Jr 04/07/1942 12024 Ditch Rd Carmel, IN 47032 Jlflynn123@***.net
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ID
#2304410 Review #2304410 is a subjective opinion of poster.
Preferred solution
Price reduction

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Verified Reviewer
New Reviewer

STAY AWAY

1/2/2020 The care that my son receives was excellent. They moved the IGG dept. to Albany. He needs to take his infusion every two weeks. No infusion. The response I got from Renee is were to busy recertifying clients. If you have an infusion scheduled for New Years Day in home services, why was this not handled sooner. I ask to speak to Renee's supervisor, no return call. Renee never took care of nursing. The nurse was never told not to come. In pure English Albany is a pure SH___HOLE. I am now waiting for my Dr. to figurers out how to transfer to another company. Why transfer services from Plainview Long Island NY 20 minutes from my home to Albany 3 Plus hours away? ***************STAY AWAY*********************
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ID
#1749163 Review #1749163 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
CUSTOMER SUPPORT

Poor service and company does not care about our needs

Coram only cares about themselves. The people they serve are low on their list of priorities. They don't know how to fill a monthly order in the right way even though you tell them exactly what you need. I would say use anybody but Coram. I am forced to wait on hold for anywhere from 15 min to an hour for someone to answer so that I can give an order. Then when products arrive at the house there always seems to be something wrong. Then they keep changing the way they do things - in favor of the company without regard for the people they are serving.
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ID
#766973 Review #766973 is a subjective opinion of poster.
Location
Mount Laurel, New Jersey
Reason of review
Poor customer service

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