Copycall

They stole my number!

They are not local and hide behind website.

I had a forwarding number with them for several months. The number was on my advertising. While I was on vacation the card I used to pay copycall was compromised and had to be cancelled. I unintentionally forgot to contact copycall because it took a couple of weeks to get a replacement card.

Copycall sent one email and a few minutes later a cancellation. By the time I returned from vacation and read the email it was too late, the number was already sold to someone else and all of the advertising materials had to be cancelled and thrown away.

It's my fault for not contacting them, but there wasn't a reason to ridicule me for my mistake. One email wasn't adequate notice before cancelling the same day. It didn't allow enough time to correct the issue.

But this wasn't the end of the story. When I contacted the representative, Dave was rude and ridiculing me with every reply. He even thought is was hilarious that I lost thousands of dollars on advertising.

Then I checked with the Better Business Bureau. They have an "F" rating with an abundance of complaints... I can see why!

Took money out of bank account and shut off service.

This company sucks.

My credit card was changed due to fraud. The page to replace it did not have any authentication on it, so I enquired how to securely change my credit card.

The answer: I don't know. My response: Wow. Their response "Take off your tin foil hat". My response, I'll ask my controller to take care of it, put it on a corporate card.

His response: Tell your controller to get service elsewhere. You annoy me.

If it weren't so sad that the guy running the company was so miserable, it would be funny. But I kinda' feel sorry for him.

Had a previous interaction with him about whether or not we could block certain numbers. He said he's check with the provider, that each provider was different.

Heard nothing for quite a while so I followed up.

Response was a terse "No." Definitely had the tone that he never tried. I could be wrong.

I saw there are a few bad ratings so I thought I would give my experience. Been using it for a while now.

Used to pay a lot for professional answering service for after hours emergencies. Now I get the messages instantly to my phone by email for $5/month. It stopped working once and at first I was a little upset that there was no one to call but I opened a help ticket on the website and someone got right back to me via there ticket system.

They stayed in contact via email while trouble shooting which actually turned out to be way more convenient for me than a bunch of phone calls. They got it back up in a couple of hours and has been working great ever since.

Yes I Paid Copycall.com Monthly for Voicemail Services That I Never Got or Actually that only Lasted 1 Week and Now I Can No Longer Access that Phone Number...Nor Can Anyone Else! I Needed This Voice Mail as a Backup for Important Calls...Now I've been left in the Lurch!

I have Nothing Good to Say about this Company! Yes I Paid Copycall.com Monthly for Voicemail Services That I Never Got or Actually that only Lasted 1 Week and Now I Can No Longer Access that Phone Number...Nor Can Anyone Else!

I Needed This Voice Mail as a Backup for Important Calls...Now I've been left in the Lurch! I have Nothing Good to Say about this Company!