Coordinates Collection
Coordinates Collection Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Coordinates Collection has 1.6 star rating based on 21 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Concept.
Cons: Service, Customer service, Shipping time.Recent recommendations regarding this business are as follows: "Do NOT purchase from this company (which may not be a company at all and frankly appears to be a huge scam).", "Do NOT order from this company (which may be a scam and not a company at all as far as I can tell).".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Coordinates Collection has 1.6 star rating based on 21 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Concept.
Cons: Service, Customer service, Shipping time.Recent recommendations regarding this business are as follows: "Do NOT purchase from this company (which may not be a company at all and frankly appears to be a huge scam).", "Do NOT order from this company (which may be a scam and not a company at all as far as I can tell).".
Most users ask Coordinates Collection for the refund as a solution to their issues.
Review authors value the most Website and Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Phoenix, ArizonaA NO for me
- Unprofessional
- Poor order tracking and update system
- Unreliable
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Welling, EnglandData app
Preferred solution: Deleted account please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTotal scam
- Concept
- Service
- Communication
- Shipping time
Preferred solution: Deliver product or service ordered
User's recommendation: Do NOT purchase from this company (which may not be a company at all and frankly appears to be a huge scam).
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Somerville, MassachusettsHorrible customer service
User's recommendation: Do NOT order from this company (which may be a scam and not a company at all as far as I can tell).
Too bad
Horrible Service!!!
“Gold” cuff fades immediately
No Customer Service
Preferred solution: Deliver product or service ordered
Resolved: Horrible customer service, don't give them business
Store credit issued.
$250 store credit was finally issued to me. Not what i wanted, considering after this poor customer service experience I do not want to give them further business, but better than nothing. Would not shop here again
I had contacted customer service to see if I could return this. I had to send a picture for proof before sending it back. Once I got the OK to go they had me send it back to them and the person who bought it would lose 30% due to restocking fee, which is completely fine. Then, Customer service emailed me asking for the credit card number it was purchased on, insisted they needed me to give all of the credit card information in order to refund.
I have never had to give all of this information to anyone for a return before.. they are always able to just refund it to the original payment form. A week later the person who bought me this gift had a compromised CC and was issued a new one. I spoke with customer service and they said there is now no way to refund me since he has a new card.
It shouldn't be this hard to get a refund. It's absolutely ridiculous. Most companies try to bend over backwards to help figure things out. The response I got from Joseph was " we can't refund then, please advise".
Useless. Definitely wont be shopping here ever again.
- Customer service
Preferred solution: Let the company propose a solution
So disappointed with quality
Christmas gift fail
Poor Quality for the Price!
- Poor quality of product
Preferred solution: Let the company propose a solution
Poor Quality That Continuously Breaks
I was excited at the idea of coordinates collection to put down the coordinates of where my wife and I met and have it stamped on a piece of jewelry she would always wear. I decided to purchase the Fjord necklace and had our coordinates and wedding date engraved.
The total was around $200. I presented the gift to my wife for our first wedding anniversary. It has not even been 2 years and despite following all of the care instructions provided, the piece is tarnished, and the chain has broken twice. The first time it broke was just after a year and conveniently outside the warranty period.
I called customer service to see if they could assist me, but stated there was nothing they could do. Since it was much more to mail and have the necklace repaired at their facility I chose to go to my trusted jeweler where I purchased my wife's wedding ring and band. They fixed the chain and offered to polish the piece. I received a call from them that they could not polish the piece for risk of tarnishing the piece further.
This just after one year of having the piece and following Coordinates care directions. Within one month of having the piece back the chain broke again. I know the jeweler I went to is not at fault because they did a phenomenal job on repairing and restoring a gold chain at the same time and there were no problems with that. Overall I feel that this company creates cheap pieces of jewelry.
Their platform is on providing sentiment for a lifetime when if actuality their jewelry doesn't last one year.
I would not recommend this company to anyone. In fact I feel someone could find better quality jewelry in the clearance rack at an accessorizing store.
- Concept
- Shipping time
- Quality
Preferred solution: Let the company propose a solution
Do not order from this company
Preferred solution: Full refund
False Advertizing
Coordinates Collection - Bracelet Review from Boyertown, Pennsylvania
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same ! so glad I read reviews before spending 170 on trash