steve V Wxw

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Verified Reviewer

Question about severe rock chip or chew on the the max tire

Original review Jan 04, 2024

I have two Hercules the max tires on my pickup..they have more than 50 percent tread left but they have severe rock chip or chewing of tread

.would that be covered under warranty?they are Terra trac tg max tires p275** **

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Preferred solution: Pro rate tires and get two new tires

Anthony P Uaf

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Verified Reviewer
| map-marker Pratt, Kansas

Cooper Discoverer xl3

My tires only have 2000 miles on them.Mr.Tire cant bring them into road force specs. What do I do?

I have invoice with tire measurements.With statement from Mr.Tire in Toms River. My vehicle is a 2022 RAM 2500

Power Wagon with only 6452 miles...Tires where put on at 4300 miles. LT 285/70R17 all 4 DOT # are the same

UTBM1NJ4822 as you can see tires where made DEC.2022 ..The techs name is Darnell Ettienne.

My truck was $81k when puchased and now I cant use it for the purpose I bought it for.. Your help is greatly appreciated in this matter

A.Penna

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Loss:
$1200
Pros:
  • Tread is agressive plus load weight perfect for my application
Cons:
  • Out of round hard to balance in my case they dont come under road

Preferred solution: warranty tires REPLACE them

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Lincoln, Nebraska

Issues with your rebates

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Cooper Tire And Rubber - Issues with your rebates

Having to call your rebate center twice I received two emails saying you have been rejected after calling they say what we see no issues. I think you guys use every excuse in the book to try to discourage receiving any amount of money from your greedy little rat paws..

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User's recommendation: I’ll never buy another Cooper product in my life

Anonymous
map-marker Pittsburgh, Pennsylvania

Cooper Discover AT3 tires

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Cooper Tire And Rubber - Cooper Discover AT3 tires
Cooper Tire And Rubber - Cooper Discover AT3 tires - Image 2
Cooper Tire And Rubber - Cooper Discover AT3 tires - Image 3

Purchased 4 in February/March time frame. I didnt even make it home when one went flat.

Yesterday 8/30/2022 one of them blew out on the interstate going 70 mph. The shop where we bought them said Cooper would only offer 50%. Paid upwards of $220 for the tire to only last a few months . Customer service was rather rude.

Lady tried to tell me that the tires were over inflated at 40-45 lbs. my wifes car tires are smaller and take 35 ll! So how could mine be over inflated!

Dont buy these tires they are not worth the money and the headache. I will NEVER BUY ANOTHER COOPER TIRE FOR OF MY VEHICLES EVER AGAIN!!!

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User's recommendation: Don’t buy!!

Jessica L Oca

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Verified Reviewer
| map-marker Kenner, Louisiana

Tire Belt Failure in all Four Tires

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Purchased Tires from local distributor 2 years ago.

Two months ago noticed wobbling in front end of Honda CRV.

Brought the vehicle in to have the tires checked. They said that the steel belt had failed in both front tires.

Asked about prorated credit on tires and was told that because the tire was over one year old there was no credit for remaining thread. Tires mileage estimated at less than 20k miles. Thought this was unacceptable. Local vendor said he couldn't do anything for me. We reluctantly purchased two replacement tires. A couple of days ago we noticed a familiar wobble developing in the car and brought the car in to have the tires checked again. Not one but two tires with failed belts. Now all four of Cooper tires had failed within a couple months of each other. What are the odds of that. Well it seems this is quite common for these Cooper tires. Cooper, I was told was a quality tire. Not! These are in fact garbage. And apparently so is the customer support for the products that you sell. Had these tires been credited on thread wear I may have not left the vendor with such a sore feeling in my *** But there it is. It's been said that products sell themselves on their quality and word of mouth. You product has neither. I will not be speaking well of Cooper Tires and recommending highly to all my friends and family not to purchase them or face the possibility of being reamed as I was. Never again.

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Kandi Yiw
map-marker Bay Minette, Alabama

I purchased two tires in August of 2022 and I have not received them yet and this is October

I ordered two mastercraft tires in August the 7th and this is October I still have not received them they say they are in Jersey City out for delivery I live in Bay Minette Alabama 36507 at 47247 Raven road and I want to know what you going to do about my tires

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Kandi Yiw
map-marker Bay Minette, Alabama

I purchased two tires in August of 2022 and I have not received them yet and this is October

I need to know what is being done about my tires that was $137 for two tires from mastercraft I have not received them and the update on them in September was they was out for delivery in Jersey City I live in Bay Minette Alabama

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Anonymous
map-marker Bay Minette, Alabama

I purchased two tires in August of 2022 and I have not received them yet and this is October

i like a refund on those two tires i order on 8/7/2022 137.00 thank you i'm going to turn this to the bbb

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Anonymous
map-marker Mequon, Wisconsin

I've wasted 2hr of my time to get my 70$ rebate .I will never buy your tires again .every time I thought I was done had to start over .So I guess I should buy tires from someone else

Your web site is a piece off *** i bought 4 tires want my 70$ rebate but your web site keeps *** me over no matter what i do will never buy your tires again.

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User's recommendation: Never ever you *** me.

Tim M Brc

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Verified Reviewer
| map-marker Porter, Pennsylvania

Warrenty

My tires wore out prematurely and Im getting the run around. Dealer says cooper tire is giving him a hard time about prorating my tires for new ones and cooper tire is saying he has the say in what warrenty is given. Makes no sense

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Preferred solution: Price reduction

Kyle S Kvv

Worthless

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DO NOT BUY COOPER TIRES! They do not stand by there warranty and are very rude and unhelpful.

I bought 4 cooper discovery at3 xlt 6 months ago and have put 12,000 miles on them and have rotated them every 5,000 miles and 2 of my tires are at 4/32. The other 2 are at 14/32 and they will not replace the 2 that have worn like crazy even with them being rotated every 5,000 miles. They do not tow good at all they feel super soft with a trailer on the truck and do not get good traction. If they wore better I could deal with the tire but the way cooper has treated me through this I will never buy cooper tires and I do not recommend to ANYONE to waste there money with this company.

I have another truck that is a dually with nitto terra grappler g2s and they have 57,000 miles on them and never been rotated and those tires look better than these *** coopers do. Oh and I cant forget they rebate that they do is a total joke to. Dont plan on getting your Visa card for buying cooper tires.

You fill all the stuff out online and they never mail it to you and then dont know what your talking about when you call and ask them about it. So save yourself a lot of time, headaches, and money and do yourself a favor and DO NOT BUY COOPER TIRES!

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Loss:
$1600
Cons:
  • Bald

Preferred solution: Full refund

User's recommendation: NEVER RECOMMEND

Randall B Jdk

I purchased a new set of cooper tires for my 69 mustang that I'm restoring. the tire store here in Fresno pulled some shady unprofessional sale ripp off

The Fresno tire store I chose to buy my cooper tires from deliberately sold me a set of 4new tires the rear tires were not the size I wanted and the front were not eitherso I returned the car to remove the tires so the store did exchange the two front tires so the car goes from shop to shop in the process of restoring it.i went to look at my car and I noticed that the rear tires were cracking all over.after finding when the tires were made I discovered the front tires are over 5years newer than the rear .and the day I came back to change the front they didn't return my reciet .and after explaining to them refused to put safe tires on it.the tires still have less than 10 miles on them.who can I contact to help me with this matter.my number is (559) 776-****.i prefer to be text.after rewinding the inside to it was obvious it was deliberate.the complete set were purchased at the same time.

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Loss:
$250

Preferred solution: Full refund

Caitlin L Mtl

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Verified Reviewer

DO NOT BUY COOPERS RUINED MY CAR

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I purchased 4 brand new Cooper tires almost a year ago. They were mounted and balanced at Child's Automotive in Saratoga NY.

As soon as I picked up the vehicle and drove off I noticed shaking in my wheels and issues with alignment. I brought my vehicle back to the shop and asked them to rebalanced it as it seems that would be the only cause. I had Bridgestone tires on before the switch and had zero issues. They rebalanced and told me everything was perfect.

I drove off again. The same issues came back. They told me it was because it was a different tire and that it wasn't a balance issue. Since then I have brought the car back to 2 different shops.

I replaced my brakes, calipers, had 2 realignments, tire rod and the tires balanced and cv joints checked. Over the course of of this spending hundreds of dollars. Cooper refuses to do anything.

This vehicle is unsafe to drive with my children. My mechanic wrote a letter stating these issues were

sdfs all caused by faulty tires.

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Loss:
$1879
Cons:
  • No customer service

Preferred solution: Full refund

User's recommendation: THEY WONT DO ANYTHING !

Anonymous

Tire problems

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I got cooper tire installed in memorial drive clarkston Ga after a while two of my tire have damaged on their side and try to explain for them it is tire defects but they said something cut it.To me it doesn't but I can't do nothing about it I try them twice if they understand the problem not a chance the tire got 65,000 mile warranty it damaged around 10000 mile the pepboys technician says you have to have road hazard to get servie so I don't want to west my time just by argument and I giveup no more pepboys or cooper tire I am very upset about it.

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User's recommendation: Not at all.

Mark d Qkz
map-marker Northfield, Illinois

Ignored

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I started conversations with a rep named Julie. After being told things that sounded like they came off a script and attempting to blame my problem on my vehicle then the outlet that sold me the tires.

Cooper tires went silent. If you are going to blow me off at least have the guts to tell me. I own 4 cars/trucks and a motorcycle and because of your company's lack of customer service I will never purchase any products from Cooper again. There are many choices for tires but I always found your tires to be decent and fairly priced.

You guys missed the mark with this model tire. Its not personal its just a crap tire. I also received no help from Discount Tires. Reading reviews, which I should have done before buying noise seems to be a common complaint.

These tires are so loud I and being forced into wasting about $900.00 before even putting a dent in the Cooper tires I bought. Cooper ATP 245/65R-17 Case#23-13****...PS I sent Julie a recording of the noise these tires make at 50MPH on a smooth road...Mark Atkinson knineking@***.net..630 800-****

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Loss:
$900
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

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