Coolstuffinc
Coolstuffinc Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Coolstuffinc has a 2.3 star rating from 4 reviews and overall customer sentiment is mostly negative with frequent complaints about orders, confirmations, and responsiveness.
Positive Feedback
Some reviewers note fair prices and product variety, and a few recommend the seller compared to alternatives.
Negative Feedback / Risk Areas
- Repeated Coolstuffinc customer complaints about poor customer service and lack of order confirmations.
- Billing and refunds issues with payments taken but no clear responses.
- Incorrect items shipped and refusal or slow response to resolve returns.
Key Takeaways for Future Customers
- Check Coolstuffinc reviews before buying and consider alternatives like trollandtoad.com for rare items.
- Keep order records and be prepared to follow up persistently on billing, refunds, or missing confirmations.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Coolstuffinc has a 2.3 star rating from 4 reviews and overall customer sentiment is mostly negative with frequent complaints about orders, confirmations, and responsiveness.
Positive Feedback
Some reviewers note fair prices and product variety, and a few recommend the seller compared to alternatives.
Negative Feedback / Risk Areas
- Repeated Coolstuffinc customer complaints about poor customer service and lack of order confirmations.
- Billing and refunds issues with payments taken but no clear responses.
- Incorrect items shipped and refusal or slow response to resolve returns.
Key Takeaways for Future Customers
- Check Coolstuffinc reviews before buying and consider alternatives like trollandtoad.com for rare items.
- Keep order records and be prepared to follow up persistently on billing, refunds, or missing confirmations.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I want to cancel my second order
My first order has the cards in it that I thought it didn't, and I reordered 5 of the cards. I want to cancel order CSI-883**** for $21.56.
Please let me know when it's done. Thank you, Claire Richter.
Preferred solution: Cancel the order 8830158 for $21.56 I got the cards in my first order, don't need them again thank you
User's recommendation: Customer service is great
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Winter Park, Florida
My E-Z tires were picked wrong
The four tires were send wrongfully
Wish to retun them through UPS
With out paying cause its not my fault you guys screwed up!
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor response to customer service communication.
I have purchased many items from coolstuffinc, as they admittedly offer fair prices for most of their collectibles. Unfortunately, as a company that sells rare and variant pieces, one would think they would be cautious about sending the right merchandise.
Case in point, I ordered a rare prime heroclix figure, they sent me the much cheaper rare figure, and then REFUSED to respond to my emails regarding the issue. I called them and still nothing.
So while most of their products are relatively inexpensive, I guess you get what you pay for. Avoid this company and go with the slightly more expensive, VASTLY superior trollandtoad.com
Thanks for reading.
User's recommendation: Trollandtoad.com
Need to know if you got my order. There was no “Thank you for your order” or confirmation #.
I just dont know if my order went through. Didnt receive an order # or anything.
Would like to know if it went through since it is a Christmas present for my son.
Please call me at 214-364-**** or email me at teach88keys@***.net. Thank you.
Preferred solution: Confirmation of my order
Irvine, California
Order
Store/seller does not directly respond to emails or phone calls. Accepts your payment but thats about it.
Clearly a scam. Better Business Bureau has numerous complaints.
User's recommendation: Do not purchase from this store/person.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuestions for order
I ordered Blood Rage from you last night and ive been waiting for either a reply pertaining to my instruction or a confirmation that my order has been shipped . my money has been taken oit some just trying to figure this out.
Preferred solution: Deliver product or service ordered
Bill edwards
what happened to my order
Preferred solution: Let the company propose a solution
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You reviewed the wrong site. CoolStuffinc.com sells collectible cards and miniatures.
They do not sell tires. Maybe actually double-check where you buy things instead of complaining about the 1st thing that pops up in Google.