Claire R Snw

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Verified Reviewer

I want to cancel my second order

My first order has the cards in it that I thought it didn't, and I reordered 5 of the cards. I want to cancel order CSI-883**** for $21.56. Please let me know when it's done. Thank you, Claire Richter.
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Preferred solution: Cancel the order 8830158 for $21.56 I got the cards in my first order, don't need them again thank you

User's recommendation: Customer service is great

Juan A Euf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Winter Park, Florida

My E-Z tires were picked wrong

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Coolstuffinc - My E-Z tires were picked wrong
Coolstuffinc - My E-Z tires were picked wrong - Image 2
Coolstuffinc - My E-Z tires were picked wrong - Image 3
Coolstuffinc - My E-Z tires were picked wrong - Image 4
The four tires were send wrongfully Wish to retun them through UPS With out paying cause its not my fault you guys screwed up!
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Loss:
$1000

Preferred solution: Full refund

1 comment
Guest

You reviewed the wrong site. CoolStuffinc.com sells collectible cards and miniatures.

They do not sell tires. Maybe actually double-check where you buy things instead of complaining about the 1st thing that pops up in Google.

Mahlon Dkw

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Verified Reviewer
| map-marker Allentown, Pennsylvania

Poor response to customer service communication.

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Coolstuffinc - Poor response to customer service communication.

I have purchased many items from coolstuffinc, as they admittedly offer fair prices for most of their collectibles. Unfortunately, as a company that sells rare and variant pieces, one would think they would be cautious about sending the right merchandise.

Case in point, I ordered a rare prime heroclix figure, they sent me the much cheaper rare figure, and then REFUSED to respond to my emails regarding the issue. I called them and still nothing.

So while most of their products are relatively inexpensive, I guess you get what you pay for. Avoid this company and go with the slightly more expensive, VASTLY superior trollandtoad.com

Thanks for reading.

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User's recommendation: Trollandtoad.com

Ellen M Odm
map-marker Arlington, Texas

Need to know if you got my order. There was no “Thank you for your order” or confirmation #.

I just dont know if my order went through. Didnt receive an order # or anything. Would like to know if it went through since it is a Christmas present for my son. Please call me at 214-364-**** or email me at teach88keys@***.net. Thank you.
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Preferred solution: Confirmation of my order

Anonymous
map-marker Irvine, California

Order

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Store/seller does not directly respond to emails or phone calls. Accepts your payment but thats about it. Clearly a scam. Better Business Bureau has numerous complaints.
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User's recommendation: Do not purchase from this store/person.

Trevor R Hzu

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Verified Reviewer
| map-marker Johnson City, Tennessee

Questions for order

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I ordered Blood Rage from you last night and ive been waiting for either a reply pertaining to my instruction or a confirmation that my order has been shipped . my money has been taken oit some just trying to figure this out.
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Preferred solution: Deliver product or service ordered

bill e Guh

Bill edwards

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what happened to my order
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Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

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