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Coolshop

Coolshop

www.coolshop.com
What is your customer experience with Coolshop?

Coolshop Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Coolshop has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied, citing billing practices and delivery problems in Coolshop reviews.

Key Takeaways for Future Customers

  • Expect possible issues with billing and refunds; check charges closely.
  • Delivery and order tracking complaints are common; verify shipping before purchase.
  • Customer service and support responses may be slow or automated.

Negative Feedback / Risk Areas

  • Repeated customer complaints about unauthorized charges and refund difficulties.
  • Missing products and poor delivery communication.
  • Frustration with customer service, AI support, and payment switching to PayPal.

Positive Feedback

A few customers reported being happy with the product once received.

View full overview ›

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Show reviews that mention
order information charge packages seamless curvy curvy peachy peachy thong credit card pants money
Filter review
Anonymous
map-marker Bowling Green, Missouri

Now I have another charge of 149.95 along with the other two of 9.95 and 49.95. this needs to refunded ASAP.l

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I was charged the $9.95 for the temu packages and the charged $49.95. refund both I didn't mind the 9.95 but did not sign up for 49.95.

so cancel all. ASAP.

User's recommendation: Do not use the company they do not refund when they overcharge.

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Sandra H Zep

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Two charges one for a temu box worth $250 and the $49.95 not a charge I have permission to charge me.

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I was charged $9.95 for the item packages and was also charged $49.95. Please refund both.

I didn't mind the $9.95, but I did not sign up for the $49.95. So, please cancel all as soon as possible.

Pros:
  • Thought it was associated to temu
Cons:
  • Not temu

Preferred solution: Full refund

User's recommendation: Don't use them

View full review
Kathy C Sbc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I HAVE NOT RECEIVED MY PRODUCT

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AI Highlights
  • - Ordered Seamless Curvy Peachy Thong on May 28, 2024, not received, no tracking or email, and payment switched from card to PayPal.

I ordered a Seamless Curvy Peachy Thong, on May 28, 2024. I have not received my product, email or tracking information, as of this date!!!

MY INVOICE NUMBER is: 171931****367********

ID NUMBER is: AB00l0 8T0-Bk-2xl 2

ITEM is: Seamless Curvy Peachy Thong (Bulk 2-2xl (165-187lbs.)

In addition to that, your website gives a choice of CreditCard or PayPal.

I chose my credit card and it was automatically switched to PayPal, after I submitted my transaction!!! I don't give a dam if the card I used was registered with PayPal!!! I know what Credit Card I selected and wanted to use!! I am PISSED!!!

IS THIS A SCAM!!!

If so, I will inform EVERY SOCIAL MEDIA PLATFORM about your company's business habits!!! and how you all make it virtually impossible to deal with!

Loss:
$36
Pros:
  • There are no pros
Cons:
  • Hard to reach challenges refund or deliver the product

Preferred solution: Full refund

User's recommendation: Research the company..website, if you can. I haven't received my product yet

View full review
Anonymous
map-marker Eastbourne, East Sussex

Chasing my order

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AI Highlights
  • - The order 8988**** has arrived; product is fine and postal info was clear.
  • - Support was poor; AI didn't work and online support loops.

wonder when I will receive my order: 8988****. It has now arrived but dealing with Coolshop customer services and AI support isnt the best, the AI dont work and online support goes round in circles otherwise happy with the product and postal information.

View full review
Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Pittsburgh, Pennsylvania

My order

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AI Highlights
  • - Pants were ordered on Feb 22 and 24; delivery shows Martins Ferry, OH on 03/02/24.
  • - They want the order status or a refund.
  • - Contact: 740-257-****.
Contains 1 confidential file for company representatives

I want my order or my pants I order on Feb 22,24, and it says it was delivered to martins ferry, Ohio on 03/02/24 you can call me at 740-257-**** and I want to know where my order is at or my money back, and I will go somewhere else and I just really what my pants from you guys, but I don't know where it is at

User's recommendation: Jeff riffle

View full review

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